Loan Consultant

Fairstone Financial Inc.; Halifax; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a leading Canadian provider of responsible lending solutions as a Loan Solutions Consultant. This role involves supporting customers through the loan process, ensuring accuracy in applications, and providing exceptional service. With a focus on community engagement and customer satisfaction, this position offers a chance to make a real difference in people's financial journeys. Enjoy a supportive culture that values work-life balance and offers comprehensive benefits, including flexible hours, a competitive salary, and professional development opportunities. If you're passionate about helping others and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Minimum 15 days vacation

Flexible Hours

Comprehensive Benefits Package

Pension Contribution

Wellness Solutions

Competitive Base Salary

Reward Program

Employee Referral Program

Employee Discounts

Professional Development

Qualifications

• Authorized to work in Canada and possess a high school diploma.
• Great communication skills are essential for this role.

Responsibilities

• Support customers with loan applications and provide top-notch service.
• Ensure accurate assessment of loan applications in a fast-paced environment.

Skills

Communication Skills

Customer Service

Detail Orientation

Loan Underwriting

Loan Origination Software

Education

High School Diploma

Post-secondary Education in Finance or Business Administration

Job description

Loan Solutions Consultant

Apply locations Halifax - Bayers, Nova Scotia

WHO WE ARE:

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers.

Come join Fairstone Financial as a Financial Consultant in Loan Solutions.

A regular day for you will include:

• Supporting customers and prospective customers on the phone and in person to provide the best-in-class service.
• Ensuring loan applications are assessed accurately and timely in a fast-paced environment.
• Detail oriented and able to closely follow credit policy rules to ensure risk parameters are consistently followed.
• Gathering loan information.
• Selling our loan and protection products.
• Closing loans virtually and in person.
• Following up past due customer accounts.
• Cash controls including taking payments.
• Committing to your personal training and development to support our mission to deliver the best borrowing experience to earn our customer’s trust and loyalty.

Why join us?

Because we care about our employees and offer a variety of benefits such as:

• Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays.
• Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. We value work-life balance and support the right to disconnect at Fairstone.
• Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
• Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
• Wellness: Tailored well-being solutions available 24/7.
• Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
• Reward Program: Collect points for travel or merchandise.
• Employee Referral Program: Earn a bonus when referring a friend.
• Employee Discounts: We offer numerous discounts at various retailers.
• Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
• Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.

Must-haves:

• Authorized to work in Canada.
• High-school diploma or the equivalent is an asset.
• Great communication skills.

Extra - awesome to have:

• You have at least 1 year of prior experience in loan underwriting, experience in a financial institution.
• Previous experience working with loan origination software.
• Post-secondary education in Finance or Business Administration.
• Maintain a positive supportive attitude, help to maintain a gratifying work atmosphere!

WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers!

Learn more: Fairstone

Follow us on LinkedIn: LinkedIn

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time

Job Type: Permanent