Loader, Customer Assistance

RONA; Quebec; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading retail company as a Loader in Customer Assistance, where you'll provide exceptional service and support customers in their projects. Enjoy a supportive work environment, opportunities for advancement, and various employee benefits. This entry-level part-time role is perfect for those passionate about customer service and teamwork.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Insurance benefits

Annual salary review

Opportunities for advancement

Teamwork and ongoing training

Comprehensive training program

Student incentive program

Qualifications

• Previous sales experience is an asset.
• Excellent customer service and communication skills.

Responsibilities

• Deliver exemplary customer service and assist customers with merchandise.
• Be an ambassador for PRO services and stay informed about promotions.
• Perform opening and closing tasks.

Skills

Customer Service

Communication

Job description

Join to apply for the Loader, Customer Assistance role at RONA

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become the expert who turns every in-store interaction into a meaningful customer experience. With your passion for service and in-depth product knowledge, you'll help every customer successfully realize their projects.

Your role:

• Deliver customer service that makes a difference by exceeding expectations with exemplary service and offering products that meet their needs
• Be attentive to needs and opportunities
• Be an ambassador for PRO services, through knowledge of current programs and promotions, and communicate them clearly to customers
• Assist customers in placing merchandise in their carts or vehicles
• Locate, select, transport, and load merchandise for customers
• Stay informed about promotions and flyers
• Perform opening/half-shift and closing tasks

What we're looking for:

• Previous sales experience is an asset
• Excellent customer service skills
• Excellent communication skills

If selected for an interview, please inform our Store team if you require accommodation during the interview and assessment process. We will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We welcome applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail