Litigation Adjuster

Crawford & Company; Saskatchewan; Remote; CAD 60,000 - 80,000; Full time

Job summary

Crawford & Company is seeking a Desk Adjuster for their Inside Claims Commercial Lines team, working remotely in Canada. The role involves investigating and settling commercial auto claims, requiring strong negotiation skills and a background in insurance. Candidates should have post-secondary education and at least 4 CIPs completed, with proficiency in Office 365 and excellent communication skills.

Qualifications

• Ability to conduct telephone investigations and evaluate claims.
• Proficient in maintaining accurate records.
• Bilingual in French and English is an asset.

Responsibilities

• Investigate, evaluate, negotiate, and settle commercial auto claims.
• Direct field adjusters as needed.
• Ensure accurate recording and reporting of files.

Skills

Negotiation

Communication

Customer Service

Education

Post-secondary education in an insurance-related field

Minimum 4 CIPs completed

Tools

Office 365

Windows 10

Job description

We are currently recruiting for a Desk Adjuster to join our Inside Claims Commercial Lines team remotely in Canada.

Responsibilities

The successful candidate will:

1. Investigate, evaluate, negotiate, and settle commercial auto AB and BI claims on the desktop for a dedicated client using various techniques and systems.
2. Direct field adjusters on a task basis as required.
3. Participate in ensuring accurate recording, reporting, and presentation of files.

Requirements

• Ability to conduct telephone investigations, evaluate, negotiate, and settle first and third-party commercial lines claims.
• Post-secondary education in an insurance-related field; working towards full license and CIP designation is required.
• Minimum of 4 CIPs completed; ability to obtain a probationary adjusting license for Ontario.
• Proficient in maintaining accurate and detailed activity, transaction, and reserve records.
• Advanced computer skills including Office 365 and Windows 10.
• Excellent communication skills; must be a team player with a strong commitment to quality and customer service.
• Licensed in multiple provinces including Alberta and British Columbia, or the ability to obtain such licenses.
• Bilingual in French and English would be considered an asset.

Additional Information

We thank all applicants for their interest in Crawford & Company; however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others contributing to diversifying ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with relevant laws. Please inform us of any accommodation needs in advance by contacting us via email.