Litigation Adjuster

Crawford & Company; Quebec; Remote; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Desk Adjuster to join their Inside Claims Commercial Lines team. This remote position offers the opportunity to investigate and settle commercial auto claims for a dedicated client. The ideal candidate will possess strong negotiation and communication skills, along with a commitment to quality customer service. With a focus on teamwork and accuracy, you'll play a vital role in managing claims effectively. If you have a background in insurance and are looking to make a meaningful impact in a dynamic environment, this role is perfect for you.

Qualifications

• Ability to evaluate and settle commercial lines claims effectively.
• Minimum of 4 CIPs completed and working towards a full license.

Responsibilities

• Investigate, evaluate, negotiate, and settle commercial auto claims.
• Direct field adjusters and ensure accurate reporting of files.

Skills

Negotiation Skills

Communication Skills

Customer Service

Investigation Skills

Bilingual (French/English)

Education

Post-secondary education in an insurance-related field

CIP designation

Tools

Office 365

Windows 10

Job description

We are currently recruiting for a Desk Adjuster to join a dedicated team within our Inside Claims Commercial Lines team remotely in Canada.

Responsibilities

The successful candidate will investigate, evaluate, negotiate and settle commercial auto AB and BI claims on the desktop for one dedicated client using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files.

Requirements

• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims.
• Post-secondary education in an insurance-related field, working towards full license and CIP designation is required.
• Minimum of 4 CIPs completed with the ability to obtain a probationary adjusting license for Ontario.
• Proficient in maintaining accurate and detailed activity, transaction, and reserve records.
• Advanced computer skills including Office 365 and Windows 10.
• Excellent communication skills. Must be a team player with a strong commitment to quality and customer service.
• Licensed in multiple provinces including Alberta and British Columbia, or if unlicensed, the ability to obtain a license is required.
• French/English bilingualism would be considered an asset.

Additional Information

We thank all applicants for their interest in Crawford & Company; however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email as soon as possible to make appropriate arrangements.