Litigation Adjuster

Crawford & Company; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance firm in Canada is seeking a Desk Adjuster to join their Inside Claims Commercial Lines team. You will investigate, negotiate, and settle commercial auto claims while working remotely. Candidates should hold post-secondary education in insurance and must have completed minimum 4 CIPs. Strong communication skills and attention to detail are essential, with bilingualism as a plus. This position focuses on quality customer service and handling claims diligently.

Qualifications

• Min of 4 CIPs completed with ability to obtain a probationary adjusting license for Ontario.
• Licensed in multiple provinces including Alberta and British Columbia or ability to obtain a license.
• Strong commitment to quality and customer service.

Responsibilities

• Investigate and evaluate commercial auto claims.
• Negotiate and settle claims on the desktop.
• Direct field adjusters as required.

Skills

Telephone investigation

Negotiation skills

Customer service

Attention to detail

Bilingual (French/English)

Education

Post-secondary education in insurance

CIP designation

Tools

Office 365

Windows 10

Job description

Position Summary

We are currently recruiting for a Desk Adjuster to join a dedicated team within our Inside Claims Commercial Lines team in remotely in Canada.

Responsibilities

The successful candidate will investigate, evaluate, negotiate and settle commercial auto AB and BI claims on the desktop for one dedicated client using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files.IND

Requirements

• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Post-secondary education in an insurance related field, working towards full license and CIP designation is required
• Min of 4 CIPs completed wiht ability to obtain a probationary adjusting license for Ontario
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills Must be a team player with a strong commitment to quality and customer service Licensed in multiple provinces including Alberta and British Columbia or if unlicensed, the ability to obtain license required.
• French / English Bilingualism would be considered an asset

Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and / or to perform the essential duties of the posted position. If you have an accommodation need, please email as soon as possible to make appropriate arrangements.

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