LINE SERVICE TECHNICIAN - FT, PRC

Cutter Aviation; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

Une entreprise de services aériens recherche un Technicien de Service au Sol pour rejoindre l'équipe. La mission comprend le ravitaillement, le nettoyage des avions et l'assistance client, offrant une chance d’évoluer dans un environnement dynamique et en pleine croissance. Les candidats idéalement auront des compétences en service à la clientèle et la capacité à travailler en extérieur dans diverses conditions.

Qualifications

• Capacité à soulever 50 lbs.
• Compétences de base en informatique et en saisie.
• Excellentes compétences en service client.

Responsibilities

• Alimenter les avions avec du carburant.
• Transporter des passagers, gérer les bagages et respecter des règlements.
• Conduire des camions de ravitaillement.

Skills

Customer service

Organizational skills

Communication skills

Job description

Prescott, AZ

Apply

$17.00/hr starting pay, increasing to $19.00/hr after successful completion of the probationary period.

(Applicant understands this is an entry-level position, and key components for successful completion of the probation include attendance, behavior, and learning ability.)

Summary

Cutter Aviation is seeking an energetic and knowledgeable member for our Line Service team. The Line Service Technician (LST) should excel in building relationships and providing world-class customer service related to ramp activities and interactions with customers, pilots, passengers, senior staff, and regulatory agencies.

Key Duties

• Fuel aircraft.
• Perform general system servicing and cleaning.
• Drive refueling trucks and towing equipment.
• Promote sales of new or additional services or products.
• Tow and reposition aircraft in and out of hangars.
• Follow FAA and TSA rules and regulations.
• Assist passengers and pilots with luggage, loading, unloading, and transportation needs.
• Record units handled and moved using daily production sheets or work tickets.
• Connect hoses and operate equipment to transfer liquid materials into and out of storage tanks on vessels.
• Read work orders or receive oral instructions to determine assignments and equipment needs.
• Confer with customers to provide product and service information, take orders, or address complaints.
• Perform airfield management activities, including escorting passengers or crew via walking or driving company vehicles, and transporting personnel to designated locations.
• Other duties as assigned.

Requirements

• Ability to lift 50 lbs.
• Basic computer and keyboarding skills.
• Ability to calculate figures and amounts.
• Ability to work in a fast-paced environment.
• Professional appearance and manner.
• Team-oriented with the ability to develop rapport.
• Ability to work outdoors in various conditions, including heat, rain, dust, noise, and cold.
• Preference for candidates with over a year of experience at an FBO.
• Excellent customer service, organizational, training, and communication skills, along with initiative.

Ideal Candidate Work Styles

• Attention to detail and persistence.
• Composure under pressure, emotional control, and non-aggressive behavior in difficult situations.
• Self-guidance and independence in task completion.
• Positive attitude, reliability, responsibility, and openness to feedback and change.

What to Expect

• Successful applicants will undergo pre-employment drug screening and background checks. A clean driving record is required.

Salary

$17/hr, increasing to $19/hr after probation.

Apply

View All Jobs