LINE SERVICE TECHNICIAN - FT, PRC

Cutter Aviation; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading aviation services company is seeking a motivated Line Service Technician to join their team. The role focuses on providing excellent customer service, handling aircraft fueling, and managing ramp activities. Ideal candidates will have strong interpersonal skills, the ability to lift 50 lbs, and experience in fast-paced environments. This entry-level position offers starting pay of $17/hr, with opportunities for increase after successful completion of probation.

Qualifications

• Ability to work in a fast-paced environment.
• Basic computer and keyboarding skills required.
• Professional appearance and manners essential.

Responsibilities

• Fuel aircraft and perform system servicing.
• Drive refueling trucks and tow equipment.
• Assist passengers and pilots with luggage.

Skills

Customer service

Team-oriented

Attention to detail

Ability to lift 50 lbs

Job description

Prescott, AZ

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$17.00/hr starting pay, increasing to $19.00/hr after successful completion of the probationary period.

(Applicants should understand this is an entry-level position, with key probationary period components including attendance, behavior, and learning ability.)

Summary

Cutter Aviation is seeking an energetic and knowledgeable team member for our Line Service team. The Line Service Technician (LST) must excel at building relationships and providing world-class customer service related to ramp activities and interactions with customers, pilots, passengers, senior staff, and regulatory agencies.

Key Duties

• Fuel aircraft.
• Perform system servicing and cleaning.
• Drive refueling trucks and towing equipment.
• Promote sales of new or additional services or products.
• Tow and reposition aircraft in and out of hangars.
• Follow FAA and TSA rules and regulations.
• Assist passengers and pilots with luggage, loading, unloading, and transportation needs.
• Record units handled and moved using daily production sheets or work tickets.
• Connect hoses and operate equipment to transfer liquids into and out of storage tanks on vessels.
• Read work orders or receive oral instructions to determine tasks and needs.
• Confer with customers to provide information, take orders, or address complaints.
• Manage airfield activities, including escorting passengers or crew via walking or driving company vehicles, and transporting them to designated locations.
• Perform other duties as assigned.

Requirements

• Ability to lift 50 lbs.
• Basic computer and keyboarding skills.
• Ability to calculate figures and amounts.
• Ability to work in a fast-paced environment.
• Professional appearance and manners.
• Team-oriented with the ability to develop rapport.
• Ability to work outdoors in various conditions.
• Preference for candidates with over one year of FBO experience.
• Excellent customer service, organizational, training, and communication skills; initiative.

Ideal Candidate Work Styles

• Attention to detail and persistence.
• Composure, emotional control, and professionalism in difficult situations.
• Self-motivated and able to work independently.
• Cooperative attitude, reliability, responsibility, and openness to feedback and change.

What To Expect

• Pre-employment drug screening and background check required.
• Clean driving record required.

Salary

$17/hr, with increases after probation

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