Lift Operations Manager, Jasper Skytram

Pursuit; Municipality of Jasper; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading company in the heart of the Canadian Rockies as a Lift Operations Supervisor. This role offers an exciting opportunity to manage a dynamic team in a breathtaking environment, ensuring operational excellence and safety while providing exceptional guest service. Enjoy perks like free access to attractions and hotel discounts while working in a team-oriented atmosphere.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental health resources

Qualifications

• 1-2 years of supervisory experience in tourism/hospitality.
• Proven ability to lead and work under pressure.
• Comfortable working at heights up to 70 meters.

Responsibilities

• Oversee daily lift operations with a focus on safety.
• Lead, train, and support the team including hiring and performance feedback.
• Manage transportation logistics for staff and maintain operational records.

Skills

Leadership

Customer Service

Problem Solving

Team Collaboration

Education

High School Diploma

Job description

What will be your daily pursuit?

Your daily pursuit will be driving operational excellence through hands-on management and proactive communication. You’ll lead a team of up to 20, overseeing lift operations with a sharp eye on safety and a strong commitment to guest service. Your ability to anticipate challenges will help the team stay one step ahead.

When does this adventure begin?

This is part of our year-round, regular full-time role beginning in July, 2025.

What perks can you expect?

• Join an inclusive, global team and make life-long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends.

• Get discounts on hotel stays, dining, and retail.

• Access subsidized mental health and wellness resources.

What will you do in this job?

• Oversee daily lift operations with a focus on safety, efficiency, and adherence to company policies and safety codes.
• Maintain accurate operational records in line with safety and insurance requirements.
• Lead, train, and support the Lift Operations team, including hiring, scheduling, payroll, and performance feedback.
• Foster a clean, safe, and compliant work environment, including chairing the Health & Safety Committee.
• Collaborate across departments and with contractors, maintaining strong communication and coordination.
• Support emergency response efforts and assist with lift and building maintenance as needed.
• Manage transportation logistics for staff and provide reports on guest statistics and department budgets.
• Consistently represent the company professionally and take on additional duties as assigned.

#LI-EB1

What skills and experience do you need for this job?

• High School Diploma required.
• 1-2 years of previous tourism hospitality experience, in a Supervisory capacity.
• Proven ability to lead.
• Physically capable of lifting up to 50 lbs.
• Ability to work a flexible schedule including nights, holidays and weekends.
• Arial lift industry or related experience is an asset.
• Strong customer service skills with a professional, approachable demeanor.
• Positive, calm, and reliable under pressure in dynamic outdoor environments.
• Team-oriented leader and collaborator, able to both give and receive direction.
• Proactive and observant, with the initiative to identify and complete tasks independently.
• Self-aware and committed to continuous learning and development.
• Confident problem-solver with the ability to coach service excellence in others.
• Comfortable working at heights up to 70 meters.

What will your work environment be like?

• Beautiful.You’llbeworkingintheiconic,unforgettableand inspiring location.Regardless of what your role is with us,you’llreally get the chance to explore andsee amazing scenery and wildlifewithin the Canadian Rockies.
• Fun.You'llbe meeting team members from across the globe and get toparticipatein tons of team events.
• Independent.You’llspend your days in and aroundour amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds withassistance) asrequired

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.