Lifeguards (Safety Ambassadors) & Aquatic Safety (Lifeguard) Crew Leads

Government of Alberta; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a vibrant aquatic facility as a Lifeguard or Crew Lead! This role offers the chance to make a positive impact on visitors' safety while enjoying a fast-paced environment. Ideal candidates will possess a passion for service, strong communication skills, and a commitment to safety. You'll supervise and educate visitors, perform rescues, and lead a team of Safety Ambassadors. With opportunities for professional growth and a supportive work culture, this position is perfect for those looking to enhance their skills and make a difference this summer. Apply now to be part of an exciting aquatic experience!

Benefits

Shift premium pay

Paid training

Uniform provided

Seasonal employment

Qualifications

• High School Diploma required for both roles.
• Lifeguard experience of at least 12 months preferred.

Responsibilities

• Provide safety supervision and education to visitors.
• Perform water rescues and administer First Aid as required.
• Assist with hiring and training of staff.

Skills

Communication Skills

Conflict Resolution

Lifeguard Skills

Emergency Response

Customer Service

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Lifeguards (Safety Ambassadors) & Aquatic Safety (Lifeguard) Crew Leads

Job Information
Job Title: Lifeguards (Safety Ambassadors) and Aquatic Safety (Lifeguard) Crew Leads
Job Requisition ID: 65629
Ministry: Forestry and Parks
Location: Calgary – Sikome Aquatic Facility (Fish Creek Provincial Park)
Full or Part-Time: Full-Time
Hours of Work: Up to 40 hours per week
Permanent/Temporary: Temporary - Wage, Seasonal
Scope: Open Competition
Closing Date: Open until suitable candidates are found

Classification and Salary:
Administrative Support 2 (AS2) - Lifeguard (Safety Ambassador):
Based on 40 hours per week: $19.94 - $24.26 per hour
Administrative Support 3 (AS3) - Aquatic Safety (Lifeguard) Crew Lead:
Based on 40 hours per week: $21.95 - $26.81 per hour

In addition to regular wages, regular Wage employees receive 11.2% in lieu of benefits and vacation leave:
• 5.2 percent of regular wage earnings instead of paid holidays.
• 6 percent of regular wage earnings instead of annual vacation pay.

In addition to the regular wages and the additional pay in lieu of benefits and vacation, regular wage employees are entitled to shift premium pay:
• $3.25 per hour for weekends and holidays.
• $2.75 per hour for evenings.

Job Description
For summer 2025, we are seeking individuals who have a passion for people and enjoy working in a fast-paced environment to join our team in our Sikome Aquatic Facility. If you are a certified Lifeguard and looking for summer employment, apply today!

We are currently looking to hire:
• 15 Lifeguards (also known as Safety Ambassadors).
• 3 Aquatic Safety Crew Leads (also known as Safety Ambassador Crew Leads).

As a Lifeguard (Safety Ambassador), duties and responsibilities include:
• Provide safety supervision and education to visitors by monitoring water and waterfront on foot, from elevated platforms and on paddleboards.
• Perform water rescues, respond to emergency situations and administer First Aid as required.
• Monitor visitor activity within fence lines and washrooms to ensure compliance with conditions of use and safety requirements.
• Provide crowd control when it is necessary to clear the facility as a result of severe weather events, emergencies, locating lost children, etc.
• Perform daily opening and closing duties which include but are not limited to setting up and tearing down work areas, securing and cleaning equipment, restocking supplies, clearing the facility of patrons, locking facility gates, shower and bathrooms.
• Cover gate and admissions shifts if required.
• Perform light maintenance and janitorial duties is required. This includes but is not limited to cleaning staff bathrooms and work areas, daily checks and tidying of public washrooms, sweeping deck areas, picking up garbage and debris on the beach.

As an Aquatic Safety (Lifeguard) Crew Lead, duties and responsibilities include:
• Perform all Lifeguard (Safety Ambassador) duties listed above. Working weekly scheduled shifts in the Lifeguard rotation is required.
• Perform administrative and supervisory duties which include but are not limited to:
• Prepare facility for seasonal opening.
• Assist with hiring, staff orientations, training and competency evaluations.
• Manage day to day workflow and priorities.
• Daily supervision of Safety Ambassadors in all aspects of job performance and operational requirements including staff scheduling, performance coaching, mentoring and conducting performance reviews and assisting staff with access to required systems.
• Provide supervision coverage to Visitor Service Attendants in absence of a Visitor Service Attendant Crew Lead.
• Perform required Occupational Health & Safety (OHS) requirements such as completion of facility and vehicle inspections, update safe work procedures, hazard assessments and emergency procedures, staff training, incident reporting, WCB reporting, etc.
• Assist facility staff with visitor complaint/conflict resolution.
• Order, pickup and maintain inventory for required equipment, stock and supplies.
• Enter and maintain employee records (training, performance, attendance records, payroll information etc.) into appropriate systems.
• Maintain facility statistics and daily reports.
• Cover breaks and vacant shifts as required.
• Prepare facility for seasonal closing.
• Assist supervisor with other tasks as assigned.

Qualifications
Education and Experience

Lifeguard (Safety Ambassador) – Administrative Support 2 (AS2)
• High School Diploma.
• Minimum of 12 months (2000 hours) lifeguard experience with preference for waterfront experience.
• Must be 18 years of age on or before June 15.

Aquatic Safety (Lifeguard) Crew Lead – Administrative Support 3 (AS3)
• High School Diploma.
• Minimum of 12 months of supervisory experience with preference for supervisory experience in an aquatic environment.
• Minimum of 2 years (4000 hours) lifeguard experience with preference for waterfront lifeguard experience.
• Alberta Class 5 (Full) Driver’s License.
• Final Candidates will be required to provide a standard 3-year Driver’s Abstract prior to commencement.
• Must be 18 years of age.

Additional Assets to be successful in either role:
• Exceptional communication skills and comfort level in dealing with difficult customer interactions or complaints.
• Excellent English verbal and written communication skills and comfort dealing with people from diverse backgrounds.
• Demonstrated ability to work effectively in a busy facility type environment and remain composed and calm in stressful or emergency situations.
• Proficiency with Microsoft Outlook, Word and Excel.
• Basic knowledge of Fish Creek Provincial Park amenities.
• Good listening and conflict resolution skills.
• Fluent in languages other than English.

Certifications for both roles:
• National Lifeguard-Pool or National Lifeguard-Waterfront Certification (current within two years).
• Prior to hire, recognized current intermediate Standard First Aid and CPR Level “C”/AED Certificate or CPR-HCP/AED (current certification within 1 year) will be needed.

Terms of employment:
• You have the opportunity to work up to 40 hours per week and will be paid for the number of hours worked. STAFFING NEEDS ARE IMPACTED BY WEATHER AND LOW VISITOR ATTENDANCE. SCHEDULED HOURS ARE NOT GUARANTEED.
• All positions require you to work various shifts including most evenings, both weekend days and holidays.
• Staff must be available to work a minimum of 4 shifts per week. Shifts could be up to 10 hours in length.
• Wearing a uniform is required.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.