Life Enrichment Manager / Culinary Services Manager

Willoughby Manor Retirement Residence; Niagara Falls; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player in senior care is seeking a dynamic Life Enrichment Manager / Culinary Services Manager. This role combines leadership in recreational programming and culinary services, ensuring a high quality of life for residents through engaging activities and nutritious meal planning. The ideal candidate will have a passion for enhancing the lives of seniors, strong organizational skills, and experience in a leadership position. Join a compassionate team dedicated to creating a culture of kindness and support, where your contributions will have a meaningful impact on the community. If you are ready to make a difference, this opportunity is for you.

Benefits

Competitive Wages

Employee Benefits

Support for Personal and Professional Growth

Employee and Family Assistance Program

Matching RRSP Contribution

Qualifications

• Experience in a leadership role with seniors in retirement or long-term care.
• Strong computer skills, including digital platforms like Welbi.

Responsibilities

• Develop and implement recreational programs for residents.
• Manage culinary services and ensure high-quality meal delivery.

Skills

Leadership Skills

Organizational Skills

Communication Skills

Knowledge of Therapeutic Diets

Experience with Elderly Populations

Education

Community College Diploma or University Degree in Recreation

Degree in Psychology, Sociology, or Gerontology

Culinary Management Diploma

Tools

Welbi

Microsoft Office

Job description

Life Enrichment Manager / Culinary Services Manager

Job Category: Programs

Requisition Number: LIFEE002637

Posted: February 4, 2025

Employment Type: Full-Time

Location

Willoughby Manor Residence
Niagara Falls, ON L2G6H1, CAN

Description

“How do you bring kindness to others every day?”

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission, and their well-being directly impacts the lives of those in our care.

Position Summary

The Life Enrichment Manager / Culinary Services Manager reports to the General Manager and is responsible for leading both recreational programming and culinary services within the community. This dual-role position requires an innovative and organized professional to implement engaging programs that enhance the lives of our residents while overseeing the dietary operation to ensure high-quality meal services.

Responsibilities

Life Enrichment Responsibilities:

1. Develop, implement, and evaluate recreational programs to meet the physical, psychosocial, spiritual, and intellectual needs of residents.
2. Provide opportunities for residents to participate in program planning.
3. Assess individual resident needs and create personalized care plans.
4. Fully utilize the Welbi platform to create and manage activity calendars.
5. Ensure all resident recreation profiles are up to date in Welbi.
6. Oversee and facilitate the execution of all scheduled activities, with assistance from staff and volunteers.
7. Coordinate community services for residents, including Pastoral Care.
8. Facilitate Residents’ Council, recreation, and monthly town hall meetings.
9. Manage the departmental budget.
10. Supervise team members and volunteers.
11. Promote a culture of emotional well-being and person-centered care.

Culinary Services Responsibilities:

1. Deliver food services that comply with legislation and meet the dietary needs of residents.
2. Manage schedules and oversee the work of kitchen and dietary staff.
3. Conduct resident interviews to assess dietary needs, restrictions, and preferences.
4. Develop and implement a five-week menu that aligns with the Canada Food Guide.
5. Prepare and monitor the food services budget.
6. Order food supplies from preferred vendors within budget guidelines.
7. Ensure meal times are engaging social experiences.
8. Maintain high standards of food safety and sanitation.
9. Supervise food preparation, ensuring recipes are tested and followed.
10. Collaborate with other departments to address residents’ requests.
11. Oversee human resource functions related to culinary staff.

Qualifications

1. A community college diploma or university degree in a related recreation program preferred OR a degree in psychology, sociology, or gerontology with a certificate in recreation/activation.
2. Certificates in management, gerontology, and volunteer management are assets.
3. Previous experience working with seniors in a leadership role, preferably in a retirement or long-term care setting.
4. Previous employment in a health care/hospitality setting is an asset.
5. Culinary Management diploma, Food Service Supervision/Nutrition Management program graduate, or Food & Beverage Management certification preferred.
6. Experience working with elderly populations and knowledge of therapeutic diets and nutrition standards.
7. Familiarity with legislation related to recreation, health and safety, and food service regulations.
8. Demonstrated leadership, organizational, and communication skills.
9. Valid driver’s license and access to a vehicle.
10. Strong computer skills, including Microsoft Office and digital platforms such as Welbi.
11. Understanding of HACCP, WHMIS, and Public Health Inspections.
12. Must have a clear vulnerable sector screen (within the last 6 months), TB test results (within the last 6 months), and three supervisory references.

What We Offer

1. Competitive wages
2. Employee perks
3. Support for personal and professional growth
4. Employee benefits
5. Employee and Family Assistance Program
6. Matching RRSP contribution

We appreciate all applicants' interest; only those selected for further consideration will be contacted.

We are committed to inclusion, diversity, and equity in the workplace and welcome applications from all persons. Our organization takes accessibility needs into account and will work with employees to address any necessary accommodations.