Licensing Coordinator

Ofgem; Burnaby; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

Ofgem, the independent energy regulator for Great Britain, seeks a motivated individual for its Licensing team. The role involves evaluating licence applications and collaborating across teams, emphasizing organisational and analytical skills. Successful candidates will thrive in fast-paced environments and engage with various stakeholders on regulatory matters.

Benefits

30 days annual leave after 2 years

Excellent training and development opportunities

Civil Service pension scheme

Flexible working hours

Family-friendly policies

Qualifications

• Demonstrable organisational and prioritisation skills.
• Strong analytical skills with an eye for detail.
• Excellent verbal and written communication skills.

Responsibilities

• Assess complex information and provide insightful recommendations.
• Collaborate in a team environment while managing independent projects.
• Build and maintain effective relationships with stakeholders.

Skills

Organisational skills

Analytical skills

Communication skills

Interpersonal skills

Job description

We especially welcome applicants from Glasgow and Cardiff.

Job Summary

Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.

This role is based within our Enforcement & Emerging Issues (E&EI) Directorate. E&EI covers a range of core regulatory areas including market entry, oversight of industry codes, enforcement, cross cutting strategic change projects and promotion and protection of integrity and transparency in the wholesale gas and electricity markets. The Directorate comprises three portfolios: Industry Rules, Enforcement and Wholesale Market Oversight & International.

This role will be within the Industry Rules portfolio, working in Ofgem’s Licensing team. This is a challenging area: it is a high-profile and evolving area of work, responsible for granting, modifying and revoking licences to regulated parties. We have seen increasing volumes and complexity in the applications we are receiving meaning the team requires additional support. You will work predominantly on licence applications with opportunities to build expertise across different licencable activity areas from generation and retail to networks. The role requires effective collaboration with your peers, policy teams and Directorates across Ofgem to manage interdependencies and identify risk, emerging policy issues or complex cases. The work will be varied and will involve regular engagement with a wide variety of internal and external stakeholders.

Job Description

Are you an organised and analytical individual ready to take on new challenges? We’re seeking a motivated individual who thrives in fast-paced environments and can prioritise effectively to meet deadlines while managing shifting priorities with confidence.

With a keen eye for detail, you’ll assess complex information and provide insightful recommendations, ensuring high-quality decision-making. Your strong communication skills—both verbal and written—will allow you to engage effectively with colleagues and stakeholders alike.

You’ll have the opportunity to collaborate in a team environment while also taking ownership of bespoke projects independently. Building and maintaining strong relationships will be central to your role, enabling you to work seamlessly with key internal and external stakeholders.

If you’re looking for a role that values your skills, initiative, and ability to make a meaningful impact, we’d love to hear from you!

Are you an organised and analytical individual ready to take on new challenges? We’re seeking a motivated individual who thrives in fast-paced environments and can prioritise effectively to meet deadlines while managing shifting priorities with confidence.

With a keen eye for detail, you’ll assess complex information and provide insightful recommendations, ensuring high-quality decision-making. Your strong communication skills—both verbal and written—will allow you to engage effectively with colleagues and stakeholders alike.

You’ll have the opportunity to collaborate in a team environment while also taking ownership of bespoke projects independently. Building and maintaining strong relationships will be central to your role, enabling you to work seamlessly with key internal and external stakeholders.

If you’re looking for a role that values your skills, initiative, and ability to make a meaningful impact, we’d love to hear from you!

Person specification

• Demonstrable organisational and prioritisation skills with ability to prioritise work effectively, showing initiative to meet deadline and manage shifting priorities. (lead)
• Strong analytical skills with an eye for detail, with a proven ability to carry out assessments and make recommendations based on a range of information.
• Excellent verbal and written communication skills.
• Able to work effectively in both a team environment and independently on bespoke projects.
• Ability to build and maintain effective relationships with key internal and external stakeholders.
  
  

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
  
  

Technical skills

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack attached for full details.
  
  

Alongside your salary of £25,854, OFGEM contributes £7,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills.

• When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
• As part of the application process you will need to complete and pass the online Civil Service Work Strengths Test. More information on preparing for this test can be found here.
• You will also be asked to provide a 1250 word ‘supporting statement’ evidencing how your experience meets the essential criteria in the role profile. Please ensure you demonstrate clearly how you meet each of the criteria.
• Shortlisted candidates will be invited to interview where they will be assessed using behaviours-based questions and a selection of technical questions specific to the role.
  
  

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Emma Tosh
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Selection for appointment into the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should email The Head of Talent Acquisition at: [e-mail] in the first instance. If you are not satisfied with the response you receive from the department, you can contact the Civil Service Commission. More detailed information can be found on the Civil Service Commission website.