Licensed Team Lead-Calgary, AB-LensCrafters

LensCrafters; Calgary; On-site; CAD 1,000; Full time

Job summary

A leading company in optical care is seeking a Licensed Team Lead in Calgary. This full-time role involves delivering exceptional service, managing store operations, and ensuring compliance with optical standards. Candidates must possess a valid Opticianry license and have strong retail experience. Join a global community at LensCrafters, where vision is prioritized.

Benefits

Health care benefits

Employee discounts

Paid time off

Qualifications

• Strong optical & retail experience.
• Familiarity with cash registers and computers.
• Basic optics knowledge & optical measurement experience.

Responsibilities

• Deliver exceptional customer service and manage optical processes.
• Assist customers with selections and provide recommendations.
• Adjust and repair eyewear as needed.

Skills

Customer Service

Communication

Problem Solving

Sales Skills

Leadership

Education

High School Diploma/GED

Current & valid state Opticianry license

Job description

Licensed Team Lead-Calgary, AB-LensCrafters

Join to apply for the Licensed Team Lead-Calgary, AB-LensCrafters role at LensCrafters

Licensed Team Lead-Calgary, AB-LensCrafters

10 hours ago Be among the first 25 applicants

Join to apply for the Licensed Team Lead-Calgary, AB-LensCrafters role at LensCrafters

Get AI-powered advice on this job and more exclusive features.

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requisition ID: 888752

Store #: 000900 LensCrafters

Position:Full-Time

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

Major Duties And Responsibilities

While working in Retail

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Proactive & solution driven, accurate execution & product knowledge
• Assists customers with selections, provides recommendations, assists sales associates
• Serves as a responsible alternate store key holder
  
  

Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements

While working in Lab, if applicable

• Custom fits glasses & precisely place prescription in lenses
• Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
• Ensures finished eyewear meets optical standards & customer requirements
• Creates a safe working environment for all, demonstrates safe work practices
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
  
  

Basic Qualifications

• HS diploma/GED
• Current & valid state Opticianry license
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong communicator & listener
• Strong inter-personal skills
• Strong basic math skills
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience
  
  

Preferred Qualifications

• State licensure (if applicable) &/or ABO Certification in non-licensed states
• LensCrafters Final Eyewear Inspector Certification
• LensCrafters Quality, Fitting & Adjusting Program
• Optical machinery/instruments experience
• Customer service experience
• AccuFit Digital Measurement System certification
• Knowledge of current store merchandise & lens options
  
  

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].



We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Marketing Services and Retail

Referrals increase your chances of interviewing at LensCrafters by 2x

Sign in to set job alerts for “Team Lead” roles.

Join Our Team - General Interest Application

Supply Chain Analyst (Calgary or Edmonton, AB)

Entrepreneur in Residence (Future CEO / Founder) - Calgary, AB

Regional Operations Manager - Alberta South

Don't Yet See A Role For You? Join Our Talent Community!

CEO (chief executive officer) - financial, communications and other business services

Calgary, Alberta, Canada CA$28.00-CA$28.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.