Licensed Spa Coordinator, Vancouver

Equinox; Vancouver; On-site; Full time

Job summary

Join a dynamic and growing organization that values high performance and community. As a Licensed Spa Coordinator, you will play a crucial role in ensuring a memorable experience for spa guests, from greeting them to providing detailed service descriptions. This position offers the chance to work in a fast-paced environment where your customer service skills will shine. The company is dedicated to maximizing life through exceptional lifestyle brands and experiences, making this an exciting opportunity to be part of a forward-thinking team committed to inspiring others. If you're passionate about wellness and service, this role is perfect for you.

Benefits

Competitive salary

Complimentary Club membership

Commission opportunities

Incentives on products and services

Qualifications

• Valid Massage Therapy or Esthetics License is required.
• Excellent customer service and communication skills are essential.

Responsibilities

• Manage daily operations and staff for the spa.
• Provide orientation tours and promote spa services to guests.
• Maintain a clean and organized spa environment.

Skills

Customer Service Skills

Communication Skills

Teamwork

Basic Math Skills

Fast-paced Efficiency

Education

Massage Therapy or Esthetics License

Job description

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for an energetic, creative, and enthusiastic Licensed Spa Coordinator to join the Equinox team at our club in Vancouver. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Spa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orienting guests to the spa facilities, and providing personal guest service.

Job responsibilities include but are not limited to the following:

• Interviewing, hiring and coaching staff members
• Outreach marketing for the spa
• Manage daily operations including inventory and monitoring of daily goals and budgets
• Provide orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Qualifications

The successful candidate must have the following experience, skills, and education:

• Must possess a valid Massage Therapy or Esthetics License
• Enthusiasm and possession of excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

Pay Transparency: $20/hr for all hours worked, plus commission of $46+ per session, with monthly bonus opportunity.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in Canada.