Licensed Optician-Stoney Creek, ON LensCrafters

Luxottica; Golden Horseshoe; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Licensed Optician to join their dynamic team in Stoney Creek. This role is pivotal in delivering exceptional customer service and high-quality eyewear, ensuring that every customer receives personalized care. You will utilize state-of-the-art technology to craft eyewear that meets individual needs while maintaining the highest optical standards. If you have a passion for eye care and a commitment to excellence, this is the perfect opportunity to grow your career in a supportive and innovative environment. Join a company that values your skills and offers a rewarding total rewards package.

Benefits

Health Care

Retirement Savings

Paid Time Off/Vacation

Employee Discounts

Competitive Bonus

Commission Plan

Qualifications

• Must be a high school graduate with state licensure and optical dispensing experience.
• Strong customer service and communication skills are essential.

Responsibilities

• Deliver legendary customer service and assist with eyewear fitting.
• Maintain store appearance and adhere to safety practices.

Skills

Customer Service Skills

Optical Dispensing Experience

Strong Basic Math Skills

Selling Skills

Knowledge of Current Fashion Trends

Communication Skills

Problem-Solving Skills

Education

High School Graduate or Equivalent

State Licensure

Tools

iPAD/Tablet

POS Systems

Computers

Calculators

Job description

Licensed Optician - Stoney Creek, ON LensCrafters

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

1. Welcome all customers, set expectations with customers.
2. Custom fit glasses & precisely place prescription in lenses.
3. Acts as a leader in optical acumen.
4. Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
5. Assists team with complex product needs & prescriptions.
6. Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
7. Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
8. Ability to multi-task, prioritize & manage time with competing priorities.
9. Strive to achieve exceptional results on Brand KPIs & competencies.
10. Take pride in store appearance, help to keep store clean, attractive & organized.
11. Inform management of safety opportunities; demonstrates safe work practices.
12. Resourceful, self-motivated with a desire for continual learning, improvement & results.
13. Adhere to company policies & procedure, including discounts, promotions & inventory management.

BASIC QUALIFICATIONS

1. High School graduate or equivalent.
2. State Licensure.
3. Optical dispensing experience.
4. Strong customer service skills: communicator, listener & team builder.
5. Knowledge of current store merchandise.
6. Strong basic math skills.
7. Awareness of current fashion trends.
8. Selling skills – ability to use & carry an iPAD/tablet.
9. Familiarity with POS, computers & calculators.
10. Embrace new technology & change.

PREFERRED QUALIFICATIONS

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.