Licensed Optician-RedDeer, AB-LensCrafters

Luxottica; Red Deer; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company that prioritizes vision care and customer satisfaction. As a Licensed Optician, you will play a crucial role in providing high-quality eyewear and exceptional service to customers. Your expertise will help establish the brand as a premier destination in the community. This role offers an opportunity to work with advanced technology while fostering a passion for eye care. Be part of a global leader in the eyewear industry, where your contributions will make a significant impact on the lives of customers. If you are dedicated to quality care and innovation, this position is perfect for you.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Competitive Bonus Plan

Qualifications

• High School diploma and state licensure required.
• Experience in optical dispensing and strong customer service skills are essential.

Responsibilities

• Deliver exceptional customer service and fit eyewear accurately.
• Manage customer expectations and ensure satisfaction with products.

Skills

Customer Service Skills

Optical Dispensing Experience

Strong Basic Math Skills

Selling Skills

Familiarity with POS Systems

Adaptability to New Technology

Education

High School Graduate or Equivalent

State Licensure

Tools

iPAD/Tablet

POS Systems

Computers

Job description

Licensed Optician - Red Deer, AB - LensCrafters

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

1. Welcome all customers, set expectations with customers.
2. Custom fit glasses and precisely place prescription in lenses.
3. Act as a leader in optical acumen.
4. Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs.
5. Assist team with complex product needs and prescriptions.
6. Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools.
7. Proactive, explore root cause of issues, forward thinking, ensure customers are satisfied, and expectations are exceeded, solution driven.
8. Ability to multi-task, prioritize and manage time with competing priorities.
9. Strive to achieve exceptional results on Brand KPIs and competencies.
10. Take pride in store appearance, help to keep store clean, attractive, and organized.
11. Inform management of safety opportunities; demonstrate safe work practices.
12. Resourceful, self-motivated with a desire for continual learning, improvement, and results.
13. Adhere to company policies and procedures, including discounts, promotions, and inventory management.

BASIC QUALIFICATIONS

1. High School graduate or equivalent.
2. State Licensure.
3. Optical dispensing experience.
4. Strong customer service skills: communicator, listener, and team builder.
5. Knowledge of current store merchandise.
6. Strong basic math skills.
7. Awareness of current fashion trends.
8. Selling skills – ability to use and carry an iPAD/tablet.
9. Familiarity with POS, computers, and calculators.
10. Embrace new technology and change.

PREFERRED QUALIFICATIONS

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.