Licensed Optician-Guelph, ON-LensCrafters

Luxottica; Guelph; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Licensed Optician to join their team in Guelph. This role is pivotal in delivering top-notch customer service and ensuring the perfect fit of high-quality eyewear. You'll be part of a mission-driven environment focused on innovation and excellence in eye care. If you have a passion for helping others and possess the skills to create exceptional customer experiences, this opportunity is perfect for you. Join a global community dedicated to transforming the eyewear and eyecare industry while enjoying competitive benefits and a supportive workplace culture.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Competitive Bonus Plan

Qualifications

• High School diploma and state licensure required.
• Experience in optical dispensing and strong customer service skills needed.

Responsibilities

• Deliver exceptional customer service and fit eyewear accurately.
• Use technology effectively to meet customer needs and expectations.

Skills

Customer Service Skills

Optical Dispensing Experience

Strong Basic Math Skills

Selling Skills

Knowledge of Current Fashion Trends

Education

High School Graduate or Equivalent

State Licensure

Tools

POS Systems

iPAD/Tablet

Computers

Job description

Licensed Optician - Guelph, ON - LensCrafters

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

1. Welcome all customers, set expectations with customers.
2. Custom fit glasses and precisely place prescription in lenses.
3. Acts as a leader in optical acumen.
4. Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs.
5. Assists team with complex product needs and prescriptions.
6. Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools.
7. Proactive, explores root cause of issues, forward-thinking, ensures customers are satisfied and expectations are exceeded, solution driven.
8. Ability to multi-task, prioritize and manage time with competing priorities.
9. Strive to achieve exceptional results on Brand KPIs and competencies.
10. Take pride in store appearance, help to keep store clean, attractive and organized.
11. Inform management of safety opportunities; demonstrates safe work practices.
12. Resourceful, self-motivated with a desire for continual learning, improvement and results.
13. Adhere to company policies and procedures, including discounts, promotions and inventory management.

BASIC QUALIFICATIONS

1. High School graduate or equivalent.
2. State Licensure.
3. Optical dispensing experience.
4. Strong customer service skills: communicator, listener and team builder.
5. Knowledge of current store merchandise.
6. Strong basic math skills.
7. Awareness of current fashion trends.
8. Selling skills – ability to use and carry an iPAD/tablet.
9. Familiarity with POS, computers and calculators.
10. Embrace new technology and change.

PREFERRED QUALIFICATIONS

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law.