Licensed Optician-Edmonton, AB-LensCrafters

Luxottica; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in vision care is seeking a Licensed Optician to join their dynamic team in Edmonton. This role offers a unique opportunity to deliver exceptional customer service while crafting high-quality eyewear that exceeds expectations. As part of a leading optical retailer, you will engage with customers, utilize your optical expertise, and embrace new technologies to enhance the customer experience. If you are passionate about helping others see better and thrive in a fast-paced environment, this position is perfect for you. Join a team that values your skills and dedication while contributing to the community's vision needs.

Qualifications

• Must be a high school graduate with state licensure and optical dispensing experience.
• Strong customer service skills and the ability to embrace new technology.

Responsibilities

• Welcome customers and set expectations for service.
• Custom fit glasses and accurately adjust eyewear to meet standards.
• Strive to achieve exceptional results on brand KPIs.

Skills

Customer Service Skills

Optical Dispensing Experience

Strong Basic Math Skills

Selling Skills

Knowledge of Current Fashion Trends

Education

High School Graduate or Equivalent

State Licensure

Tools

POS Systems

iPAD/Tablet

Computers

Calculators

Job description

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Licensed Optician - Edmonton, AB - LensCrafters

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

1. Welcome all customers, set expectations with customers
2. Custom fit glasses and precisely place prescription in lenses
3. Acts as a leader in optical acumen
4. Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
5. Assists team with complex product needs and prescriptions
6. Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools
7. Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied and expectations are exceeded, solution driven
8. Ability to multi-task, prioritize and manage time with competing priorities
9. Strive to achieve exceptional results on Brand KPIs and competencies
10. Take pride in store appearance, help to keep store clean, attractive and organized
11. Inform management of safety opportunities; demonstrates safe work practices
12. Resourceful, self-motivated with a desire for continual learning, improvement and results
13. Adhere to company policies and procedures, including discounts, promotions and inventory management

BASIC QUALIFICATIONS

1. High School graduate or equivalent
2. State Licensure
3. Optical dispensing experience
4. Strong customer service skills: communicator, listener and team builder
5. Knowledge of current store merchandise
6. Strong basic math skills
7. Awareness of current fashion trends
8. Selling skills – ability to use and carry an iPAD/tablet
9. Familiarity with POS, computers and calculators
10. Embrace new technology and change