Licensed Optician-Cambridge, ON Pearle Vision

EssilorLuxottica; Cambridge; On-site; CAD 45,000 - 65,000; Full time

Job summary

At Pearle Vision, a neighborhood optical retailer, we are seeking a Licensed Optician to deliver exceptional customer experiences while fostering strong relationships with both customers and associates. The role involves driving store sales, filling prescriptions, and ensuring high standards of merchandising in a dynamic retail environment. Candidates must possess a high school diploma, appropriate licensure, and a proven track record in retail operations.

Qualifications

• High School Diploma or equivalent required.
• State licensure or certification as an optician is mandatory.
• Experience in retail or customer service is necessary.

Responsibilities

• Filling ophthalmic eyeglass prescriptions and fitting lenses.
• Driving store sales and customer retention.
• Ensuring effective merchandising according to company standards.

Skills

Sales Skills

Customer Service

Communication

Merchandising

Problem Solving

Education

High School Diploma or equivalent

Licensure as Optician

Bachelor degree in retail operations (preferred)

Job description

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for excitingopportunities in eye care or retail.

GENERAL FUNCTION

The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate / doctor satisfaction

MAJOR DUTIES & RESPONSIBILITIES

Drives profitable store sales by fostering a retail selling culture by practicing NECE and using effective retail sales skills.

• Develops professional business relationships with other Associates and Doctors.
• Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following : Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements;Asking lifestyle questions to determine customer’s vision needs;Recommending specific lenses, lens coatings and frames to suit customer needs;Assisting customers in the selection of frames and coordinating frames with optical measurements and prescription;Conducting measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools;Troubleshooting vision issues confidently and bringing to resolution for customer satisfaction;Aiding in training of new associates to help them understand frame and lens selection.
• Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
• Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
• Maximizes Managed Vision Care relationships and sales opportunities.
• Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.

BASIC (REQUIRED) QUALIFICATIONS

• High School Diploma or equivalent
• State licensure or certification by a nationally-recognized opticianary association as an optician
• Experience and results with a retail or customer service establishment
• Ability to sell through use of sales skills and accountability for sales results
• Ability to present and implement decisive and creative solutions to issues / opportunities to grow the business
• Ability to provide enthusiastic and concise communication to meet / exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
• Success in store merchandising and attention to detail
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

PREFERRED QUALIFICATIONS

• Bachelor degree or equivalent experience in retail operations