Licensed Insurance Associate (2 positions)

Ontario Medical Association; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

The Ontario Medical Association is seeking a Licensed Insurance Associate to foster relationships with physicians and support insurance services. This role involves sales, member outreach, and administrative tasks in a flexible hybrid environment. Candidates should have relevant experience and LLQP certification.

Benefits

Competitive salary and bonus program

Exceptional group benefits package

Paid professional development

Flexible hybrid work environment

Qualifications

• Two-three years experience in a licensed sales and administration support position.
• Knowledge and understanding of the insurance industry.
• LLQP (Life License Qualification Program) certification required.

Responsibilities

• Build and maintain strong working relationships with physicians.
• Facilitate completion and approval of group applications.
• Assist with member concerns and escalate issues as needed.

Skills

Sales

Customer Service

Insurance Knowledge

Administrative Skills

Education

Community College Diploma in Business Administration

Tools

Salesforce CRM

Job description

Licensed Insurance Associate (2 positions)

Are you looking to join one of Greater Toronto’s Top 2025 Employers ?

The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.

Job summary

This position is responsible for sales and supporting the OMA Insurance Advisory and Education & Engagement teams with developing relationships with physicians to distribute group products and respond to daily queries and requests.

How you will make a difference

Building and maintaining strong working relationships with physicians; review all new leads to determine qualification status and confirm potential for sale or consultation, acknowledge and follow up on the lead and compliance documentation.

Recommending OPIP and Group Health & Dental OMA insurance solutions to address needs and ensure physicians and their families have adequate and applicable insurance coverage, analyze current coverage, explain options, and refer members to Advisors for all other products.

Facilitating timely completion and approval of group applications, clarifying information, providing quotes, and addressing concerns and needs.

Proactively performing OMA member outreaches and campaigns to generate leads and create opportunities through to application completion.

Providing service support as escalated by partners for members on group and third-party insurance applications when required

Assisting the Customer Support Representative team with the overflow of service requests by addressing member concerns and needs

Gathering, document and handle member and service-related, product, administrative and process matters, complaints and escalations, and follow up on actions taken to resolve issues; provide a clear and concise response to member.

Adhering to all OMAI compliance requirements and agreed-upon Service Level Agreements ensuring information accuracy based on member service requests using proper activity settings

Presenting as a good brand ambassador of the OMA who displays professionalism, courteousness, patience, and understanding when dealing with our members.

Requirements that are important to us

Community College Diploma in Business Administration or equivalent

Ability to perform sales and administrative duties

Two-Three years experience in a licensed sales and administration support position in a branch, life insurance agency office or life insurance company

Knowledge and understanding of the insurance industry

Some investment or annuity knowledge would be an asset

Working knowledge with Salesforce CRM system

LLQP (Life License Qualification Program) is required

CLU (Chartered Life Underwriter)and CFP (Certified Financial Planner)is considered an asset

Group benefit knowledge

The OMA has moved to a permanent hybrid work environment. As such, the individual in this position will be required to work a minimum number of days in our Toronto office.

What do we have to offer you?

A work environment whose values are to berespectful, bold, responsive, and transparent in our work and our behaviours

A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system

An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity

A commitment to growth and development through paid professional development and continuous in-house learning

A friendly and flexible hybrid work environment

Competitive salary and bonus program

Exceptional group benefits package, including a spending account and a robust wellness program

As a condition of employment, OMA conducts background checks and reference checks for all open positions.

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We're excited to share this opportunity, which is for an existing vacancy part of our ongoing search for great talent on our team. Kindly be advised that our recruitment process does not involve the use of Artificial Intelligence.

The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.

Do you hold the LLQP (Life License Qualification Program) certification?*

Are you legally entitled to work in Canada for any employer without employer sponsorship and provide supportive documentation to confirm your status?

A person legally eligible to work in Canada is a Canadian citizen, a permanent resident or the holder of a valid work permit *

Were you referred to this posting by an employee of the Ontario Medical Association or a subsidiary? *