Licensed Bilingual Insurance Agent

ABL Employment; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in the contact center outsourcing sector is seeking a Bilingual LLQP agent. This exciting role offers comprehensive paid training and the opportunity to work with leading companies in Financial, Utilities, and Business Services. You will need to be flexible with your working hours after training, which is scheduled from Monday to Friday. With a focus on providing exceptional customer service, this position is perfect for someone with strong bilingual communication skills and a passion for helping others. Join a dynamic team and make a difference in the lives of clients while enjoying a supportive work environment.

Benefits

Paid training

Health spending account

Discount membership site

Qualifications

• Must have LLQP or AMF certification, excellent bilingual communication skills.
• Strong computer skills and previous customer service experience required.

Responsibilities

• Provide top-notch customer service in both French and English.
• Utilize various computer programs to assist clients effectively.

Skills

Bilingual communication (French and English)

Customer service

Strong computer skills

Education

LLQP or AMF certification

Tools

Windows 10

USB headset

Job description

As a Bilingual LLQP agent, you will receive top-notch paid training, access to a discount membership site, and a health spending account after 3 months.

The training schedule will be Monday to Friday, from 9:00 a.m. to 5:00 p.m. for 3 weeks. After training, you will need to be flexible to work between 8:00 a.m. and 9:00 p.m.

Join a third-party contact centre outsourcer providing solutions to major businesses since 1992. Client companies include market leaders in Financial, Utilities, and Business Services.

What do you bring & what tech do you need?

1. LLQP or AMF certification (Must already have license or in process of getting licensed)
2. Excellent communication in French and English, both verbal and written
3. Strong computer skills as you will be using several computer programs
4. Previous bilingual customer service experience

Tech requirements: Must have a Windows 10 laptop, USB headset (one can be provided if needed), stable internet connection (i.e., how many people are using it?), and a cell phone with unlimited long-distance and data.

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