Licensed Assistant (full-time) - (Job Number: 2201385)

Raymond James Bank; Calgary; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Licensed Assistant to join their Calgary team. This role is pivotal in supporting Financial Advisors by managing client relationships, processing transactions, and ensuring meticulous attention to detail in all administrative tasks. The ideal candidate will bring at least two years of experience in the financial services sector, showcasing exceptional interpersonal skills and a proactive approach to problem-solving. Join a dynamic environment where your contributions will directly impact the success of financial advisors and their clients, while enjoying a rewarding career in a respected firm committed to excellence and accessibility.

Qualifications

• Minimum 2 years experience in the investment industry or equivalent education.
• Completion of Canadian Securities course and strong customer service skills.

Responsibilities

• Assist Financial Advisors with administration and client relationship management.
• Process transactions, manage documentation, and support client communications.

Skills

Customer Service Skills

Interpersonal Skills

Attention to Detail

Organizational Skills

Problem-Solving Skills

Communication Skills

Data Entry

Education

Post-Secondary Education

Canadian Securities Course

Tools

Microsoft Office Suite

Dataphile

Job description

Licensed Assistant (full-time) - (Job Number: 2201385)

Pay Competitive

Employment type: Full-Time

Job Description

Raymond James Independent Financial Services, Filo Financial Solutions is seeking a Licensed Assistant to work in our Calgary location. Raymond James Ltd. is one of Canada’s leading independent investment dealers offering high-quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Drawing on at least two years previous experience as a Licensed Administrative Assistant in a financial services firm, the candidate must have meticulous attention to detail, possess a positive attitude, and have exceptional interpersonal skills, as they will be dealing directly with clients. The successful candidate must also be responsible, self-motivated, and a team player.

This position’s primary focus is to assist Financial Advisors in building their business using strong administration, communication, and interpersonal skills.

Specifically, you will:

1. Process and follow-up on security transactions, transfers, and account openings;
2. Manage incoming and outgoing phone calls with clients;
3. Foster and support client relationships; ability to help develop and build business;
4. Open accounts and manage all documentation requirements;
5. Update accounts and create bi-annual portfolio reviews;
6. Foster and support client relationships by liaising with clients, responding to requests, and proactive problem solving;
7. Be involved in preparing correspondence and reports, event planning, and coordination;
8. Review and process all cheques, banking, and stock certificates from clients;
9. Maintain Financial Advisor files and other general office duties;
10. Data entry for financial plans;
11. Cover office phone lines and respond to general inquiries;
12. Coordinate office supplies;
13. Perform project-based work and basic marketing.

To qualify for this opportunity, you possess:

1. A minimum of 2 years investment industry experience or post-secondary equivalent;
2. Completion of the Canadian Securities course as well as the Conducts and Practices Handbook; WME is preferable but not required;
3. Insurance license is an asset but not required;
4. Experience with Dataphile or equivalent transaction software is a definite asset;
5. Superior customer service skills;
6. Proficiency with Microsoft Office (Word, Excel, PowerPoint & Outlook), and contact management software;
7. The ability to handle confidential information;
8. Excellent verbal and written communication skills;
9. The ability to work in a team environment and demonstrate a professional and friendly manner;
10. Strong organizational and problem-solving skills;
11. Meticulous attention to detail, ability to work under deadlines.

If you would like a challenging and rewarding opportunity in financial services, please email your resume and covering letter, quoting the position to:

Attn: Filomena May
Email: [e-mail]
Visit us at: filofinancial.ca

To be considered for employment, candidates will be required to provide proof of citizenship, permanent residency, or eligibility to work in Canada with no restrictions.

We require applicants to complete a background verification process prior to commencing employment with the company, including but not limited to a credit and criminal record check.

Employment is contingent on the satisfactory completion of a pre-employment background check. We sincerely thank all applicants who express an interest in this role: only those being directly considered will be contacted. Raymond James Ltd. recognizes the value of a diverse workforce and appreciates the unique skills and special contributions of each employee. We are committed to accessibility for candidates through all stages of the recruitment process. Should you require accommodation, please contact us using the above email details.