Library Service Assistant 3

City of Winnipeg; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A municipal government is seeking a Library Service Assistant 3 to provide information services and programs at the Millennium Library. The candidate will assist customers of all ages and maintain a welcoming library environment. Applicants should have an undergraduate degree or equivalent training and demonstrate strong communication skills. This is a part-time, on-site position with varying hours in Winnipeg.

Benefits

Competitive salary

Employer-paid benefits

Pension plans

Education and training opportunities

Qualifications

• Experience in Reference/Reader’s Advisory work is an asset.
• Ability to assist both children and adults effectively.
• Must possess a good general knowledge of literature and various subjects.

Responsibilities

• Assist customers in-person, over the phone, and online with information needs.
• Instruct customers in using library systems and resources.
• Host adult and children's programs and provide support during sessions.

Skills

Public interaction

Information retrieval

Communication skills

Literature knowledge

Education

Undergraduate degree or equivalent training

Tools

Library Information System (ILS)

A.V. equipment

Job description

Recruitment Details

Library Service Assistant 3 (Information Assistant)

Department: Community Services, Library Services Division

Designated Work Location: Millennium Library (1st floor - 251 Donald Street), On-Site

Position Type: Part-time, term (approx. 12 months with a possibility of extension)

Hours of Work: Varying hours as per below

Salary: $26.78 - $31.92 hourly as per the Library Service Assistant 3 Classification within the C.U.P.E. Collective Agreement

Employee Group: C.U.P.E.

Posting No.: 126139

Closing Date: August 4, 2025

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applicants from equity groups that have been and continue to be underrepresented at the City are encouraged to apply. Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples, and Newcomers are encouraged to self-declare in the online application.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Under the direct supervision of the Section Head Librarian (Children’s and Teen Services), the Information Assistant, will interact with customers of all ages to help create a positive and welcoming library experience for all. The position will provide information, help customers access library services in physical and/or digital form and provide programs for all ages and ability levels within the library and community.

As The Information Assistant, You Will

• Assist customers in-person, over the telephone, and on-line with their information, readers advisory, and room booking needs.
• Instruct customers in the use of the Library’s ILS system, online databases, and Internet resources.
• Assist customers with specialized resources and tools, such as eBooks, the Library Online Computer Booking system, and Audiovisual resources as required.
• Assist with Public Computer training sessions and provide computer assistance as required.
• Prepare for and host adult, young adult and children’s programs, including equipment set-up as required.
• Provide programs for pre-schoolers and school age children.
• Assist in the creation of posters, booklists, reading guides and other marketing tools as assigned.
• Provide tours and orientation sessions as required.
• Assist in the maintenance and development of the collection.
• Assist in promoting library materials and services.
• Perform other related duties consistent with the classification as required.
  
  

Your Education And Qualifications Include

• Undergraduate degree or an equivalent combination of training and experience.
• Ability in Reference/Reader’s Advisory work an asset.
• Ability to provide assistance to both children and adults.
• Ability to deal effectively with the public and staff members.
• Ability to communicate effectively both orally and in writing.
• Must possess a good general knowledge of literature and a variety of subject areas, as well as of current affairs and trends.
• Ability to operate A.V. equipment an asset.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.
  
  

Conditions Of Employment

• The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit www.winnipeg.ca/police.
• Must be able to work evenings and weekends as required.
  
  

How To Apply

APPLY ONLINE, including all documentation listed below:

• Current resume and cover letter (Required).
• Applications submitted without REQUIRED documentation will not be considered.
• Your application documents must clearly indicate how you meet the qualifications of the position.*
  
  

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311 .

Position Reports To: Section Head Librarian, Children's and Teen Services

• If and when this temporary position becomes permanent, the successful applicant to this bulletin will automatically receive this position and a further bulletin will not be necessary.
  
  

MIYS05 | Millennium Library (1st floor, 251 Donald Street) | Children’s and Teen Services Section

Summer (15.5 hours)

Monday 10 am - 5 pm

Tuesday 5 pm - 8 pm

Thursday 10 am - 1 pm

Saturday 12 pm - 5 pm (1 in 3); 1 pm - 5 pm (1 in 3)

Winter (16.83 hours)

Monday 10 am - 5 pm

Tuesday 5 pm - 8 pm

Thursday 10 am - 1 pm

Saturday 10 am - 5 pm (2 in 3)

Legend

• (1 in 3) - employee works the assigned hours 1 out of 3 weeks.
• (2 in 3) - employee works the assigned hours 2 out of 3 weeks.
• Winter hours are Labour Day - Victoria Day.
  
  

Only candidates selected for interviews will be contacted.