Library Resources and Access Manager

Mount Allison University; Sackville; On-site; CAD 85,000 - 110,000; Full time

Job summary

Mount Allison University seeks a Library Resources and Access Manager to lead technical and access services, manage an acquisitions budget, and supervise a team of five staff and ~13 others.

The role collaborates with the Collections Librarian and others to ensure efficient workflows, accurate metadata, and outstanding patron services across library departments.

Qualifications

• Bachelor’s degree, Library Technician’s Diploma (LIT) or equivalent, and a minimum of 5 years of library experience is required.
• Experience in Alma/ILS, project management, acquisitions, circulation/access, electronic resource management, and budget management.
• Outstanding interpersonal, communication, and patron service skills.
• Demonstrated leadership, mentoring, and training ability for team supervision.
• Advanced Excel and Office proficiency; ability to adapt to new technologies.

Responsibilities

• Lead a team handling technical services, access services, and resource sharing across departments.
• Hire, train, coach, and mentor staff; set goals and provide feedback.
• Oversee acquisitions budget (~$1M) in the Alma system; manage funds and reconcile accounts.
• Oversee print/electronic resource acquisitions; ensure procedures and discoverability.
• Coordinate renewals/cancellations with vendors; communicate with consortia as needed.
• Supervise metadata technicians; support librarians on projects and workflows.
• Maintain holdings/records for electronic resources; assist discovery tools (A-Z, Primo).
• Represent the library on committees; pursue professional development and best practices.

Skills

Alma ILS

Project management

Budget management

Team leadership

Metadata/cataloging

Electronic resource management

Education

Bachelor's degree or LIT

Equivalent education/experience

Tools

Primo

Alma

Job description

Position descriptionReporting to the Dean of Libraries and Archives, the Library Resources and Access Manager leads a team of staff responsible for technical services, access services, & resource sharing. This position oversees the acquisitions budget, has five direct reports, and manages a portfolio of ~13 individuals. The LRAM is responsible for developing and sustaining a unified approach to resource management, access, and patron services, ensuring collaboration, coordination, and communication across library departments. This position works closely with the Collections Librarian, ordering librarians, and other partners inside and outside the library. The incumbent is a member of the leadership team and serves as the staff supervisor-in-charge in the absence of the Dean.ResponsibilitiesUnder direction from the Dean of Libraries & Archives, is an active member of theleadership team and serve as the staff supervisor-in-charge in their absenceContribute to a positive organizational culture, facilitating collaboration, coordination, and communication within and across departmentsHire, train, coach, and mentor supervisees, assisting the Head of Access Services & Resource sharing with the same; set goals, track progress, monitor results, and provide feedback and guidance to ensure successSupport the Head of Access Services & Resource Sharing to ensure efficient and effective workflows and outstanding patron-oriented servicesUnder direction from the Dean, oversee the library acquisitions budget and related financial processes and practices; create, input, roll-over and manage the budget (~$1mill in operating and endowments) in the library LSP (Alma); approve fund codes and expenditures; reconcile accounts, track balances, and prepare budget projectionsOversee print and electronic resource acquisitions staff and operations, ensuring adherence to established procedures that facilitate efficient processes, responsible financial practices, and accessible library resources; ensure maintenance of up-to-date vendor filesCoordinate the electronic resource renewals and cancellations process in consultation with the librarians and acquisitions staff; communicate with vendors and consortia as needed on issues related to ordering, invoicing, and activationSupervise cataloguing and metadata technician; ensure high-quality records that facilitate access and discoverability as determined by the Collections Librarian; support librarians with digital and other special projects as requested; facilitate effective and timely workflowsAssist with the maintenance of up-to-date holdings and records information for electronic resources, ensuring accuracy and accessibility in the discovery layer and A-Z list; refer complex access and records questions to the Collections LibrarianServe as a member of the electronic resource troubleshooting team; assists with triaging, resolving, and delegating support tickets; communicate professionally with patrons to resolve issues and ensure accessIn collaboration with Novanet and internal team, configure the acquisitions and fulfillment modules in Alma; maintain expert knowledge of Alma functions and analytics; identify and ensure task cleanup for acquisitions and cataloguing functionsDevelop procedures and documentation to support departmental operations and make recommendations for improvementRun reports, gather statistics, and communicate frequently with library administration, financial services, librarians, vendors, and others; support librarians’ collection and electronic resource assessment and evaluation processes as neededIdentify, recommend, and assist with implementation and training for new systems, services, processes and skills for continuous improvement in consultation with appropriate colleaguesCoordinate, provide, or support training for staff and student workers; supervise student workers as needed; provide backup to departmental operations as needed.Other DutiesRepresents the library on Novanet, CAAL, and other relevant professional committees; library staff are encouraged to participate in activities and events that promote our collections, services, and resources internally and externallyMay serve on the web services team, supporting activities that ensure accurate and timely information on the library website, assisting with the configuration of the ILS discovery layer (Primo) and other methods to improve discoverability and access; may serve on the library’s public services committee, collections committee, and others as appropriateStay current on and pursue relevant professional development opportunities on best practices and trends in library services and technologies; makes recommendations to the Dean or other parties as appropriateWork collaboratively and effectively with library colleagues on shared strategies, initiatives, and issues; positively and professionally represents the library internally and externally.Support the Dean with special projects, as neededOther duties as assignedQualifications/skillsA Bachelor’s degree, Library Technician’s Diploma (LIT) or equivalent, and a minimum of 5 years of library experience is requiredAn equivalent combination of education, skills, and experience may be consideredExperience in at least four of the following areas is required:Superior knowledge of Alma or comparable ILSProject managementLibrary acquisitionsCirculation/access servicesElectronic resource managementBudget management and accountingExperience with creating and maintaining catalogue and metadata recordsOutstanding interpersonal, communication, and patron service skillsDemonstrated skill as a leader, mentor, and trainer; ability to lead teams and effectively supervise workAdvanced proficiency with spreadsheet software (e.g., Excel) and intermediate proficiency with Office products; high degree of comfort with and the ability to adapt quickly to new technologiesAbility to run reports, track statistics, monitor trends and make informed decisionsAbility to take initiative and manage multiple projects, priorities, deadlines, and develop/implement process improvementsDemonstrated aptitude for investigating and troubleshooting technical and process related issuesAttention to detail and accuracy, and ability to keep accurate financial recordsOnly those already eligible to work in Canada need apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.Application materials will be collected for recruitment purposes only and handled in accordance with the University’s privacy and records-management practices. If you experience any difficulty accessing the link, please contact [e-mail] for assistance. Review of candidates will begin on Monday, October 26th and will remain open until filled.Submit Résumé and Cover LetterMount Allison is committed to diversity and inclusiveness. We encourage applications from members of racialized communities, Indigenous persons, persons with disabilities, and persons of all sexual and gender identities. We seek candidates with qualifications and knowledge to contribute specifically to the further diversification of our campus community.At Mount Allison, we are committed to ensuring your interview experience is as comfortable and accessible as possible. If you require any accommodations or adjustments during the interview process, please do not hesitate to inform us. Your needs are important to us, and our dedicated team is here to support you by reaching out to People and Culture at [e-mail] our website at www.mta.ca/employment for other employment opportunities at Mount Allison University or to register to receive e-mail notification of new opportunities.