Library Coordinator, Aerospace Campus

British Columbia Institute of Technology; Burnaby; On-site; CAD 60,000 - 78,000; Full time

Job summary

BCIT's Library Services department is seeking a regular, full-time Library Coordinator for the Aerospace Campus. This role oversees day-to-day operations at the campus library and coordinates, plans and organizes work to maintain consistent levels of service to students, staff and external users.

Responsibilities include circulation and library accounts, student identification cards, course reserves and reference services.

Responsibilities

• Provides information services and reference assistance to students, staff, faculty and community borrowers.
• Maintains circulation, library accounts, and BCIT student ID cards.
• Manages course reserves, metadata creation for digitization, and Open Education projects.

Job description

Position Summary

BCIT’s Library Services department is seeking a regular, full-time (1.0 FTE ) Library Coordinator, Aerospace Campus. This position oversees day-to-day operations at assigned campus library and coordinates, plans and organizes work to maintain consistent levels of service to internal and external customers. Responsible for circulation, library accounts, BCIT student identification cards, course reserves, general instruction on circulating equipment, and technical support for library resources. Provides information services, answering reference questions and providing access to print and digital resources in the library and classroom. Conducts library tours and orientation workshops on facility/resources for students, staff and external library users. Answers general copyright questions and provides copyright information/guidelines to faculty and staff. Maintains physical library collections, reserve collection and course outlines in print and digital form and conducts metadata creation for digitization projects such as Open Education. Performs Mediaworks duties by providing 3D printing and AR/VR services on site. Ensures audit compliance with Transport Canada and other accreditation agencies.

Duties & Responsibilities

DUTIES AND RESPONSIBILITIES :

Information Services:

• Provides counter/remote services for students, staff, faculty and community borrowers for accessing library materials/equipment, managing library accounts, and room bookings.
• Answers general information questions and provides reference assistance to local and distance users in multiple modalities and settings using a wide range of resources in varying formats.
• Conducts student orientations and workshops, explains library policies, highlights contents of the library collection, instructs on the use of the library website/catalogue and informs on the availability of resources, equipment and services available through the library and BCIT , such as the Bookstore.
• Provides a suitable area for students and faculty that is free from high noise levels and interruptions as per Transport Canada requirements.
• Supports/liaises with faculty and librarians for creating and maintaining the course reserve collection and class sets.
• Maintains lists of course resources used by Faculty for teaching
• Updates the Marine/Aerospace Campus Library guide website creating links to electronic copies of textbook and communicates new library information to students and faculty
• Supports faculty in the maintenance, editing, and creation of course outlines.
• Fulfills alumni and other institutions requests for historical course outlines.
• Assists with copyright requests and permissions to copy or change formats of various materials for use by instructors.
• Supports other library departments such as Interlibrary Loan (material loaning to other institutions), Technical Services (processing and deletions), Marketing (promotions and events),
• Liaise with other BCIT departments, such as Registration (library holds on student accounts), the Learning and Teaching Centre (advising the Marine/Aerospace Campus Instructional Development Consultant of resources in the library to aid in the support of Faculty), and Audio-Visual Services troubleshooting BCIT equipment.
• Maintains records in Library Information System, Banner and AMAG .
• Supports students with general inquires, such as access BCIT’s student services departments, navigating the campuses.
• Advises Public Services Supervisor on library usage and provides input in regards to library hours and services.

Collection Maintenance:

• Processes library materials, serials/journals, claims missing or late issues; deletes and edits library record for books, journals, damaged materials or items past retention.
• Maintains physical collections: shelving, removing weeded items and damaged items needing repair.
• Conducts inventories and reports missing, damaged or obsolete materials. Ensures currency and availability of library resources, identifies items that need to be replaced or upgraded or that may be of interest to library users and recommends them for purchase to the liaison Librarian.
• Works with the Transportation Department to support the addition and maintenance of faculty texts and class sets purchased by the departments.
• Maintains chart work equipment loaned out by the library: ensuring adequate supplies in each kit and that the tools are in working order.
• Liaises with internal and external auditors to ensure and demonstrate that the Library and BCIT as an accredited institution meet all Transport Canada and industry council/associations requirements such as the currency of regulatory documents, the availability of specific titles, a sufficient number of resources are available for each program, and that the security measures are in place to control access to documents and data.

Provides assistance in BCIT Student ID and Employee Cards duties, including:

• Creates and distributes student identification cards as per institute standards.
• Takes pictures for employee ID cards.
• Liaises with Campus Safety and Security over lost cards.

Technology and Digital Services:

• Assists students with equipment, such as 3D printers and AR/VR equipment and demonstrates how to use equipment, such as the Learning Glass, iPads, tablets, desktop computers, printers, copiers, and scanners.
• Provides audiovisual support for instructors with library DVDs and streaming resources.
• Troubleshoots problems accessing library electronic resources, software/hardware issues, refers problems to appropriate service.
• Liaises with Library Systems and IT Services to ensure compatibility of library resources with BCIT equipment and systems.
• Scans and digitizes BCIT’s historical course outline collection, adds metadata tags and uploads to information and archival digital repositories.
• Digitizes and converts documents to be uploaded to Open Education platforms using Wordpress and other electronic publishing services.
• Assists students with card balances and online credit financial transactions in the Papercut printing system