Library Assistant [Public Services] (Repost)

Njoyn; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Toronto Public Library seeks a customer service-focused staff member to provide information services at a branch. The role involves operating circulation tasks, planning and evaluating programs, and engaging with the community to deliver welcoming library services.

Evenings and Saturdays are required, with 35 hours per week. A Bachelor’s degree or Library Technician diploma is preferred, with strong communication and organizational skills to support equity and accessibility in public service.

Qualifications

• Bachelor’s degree or Library Technician diploma or equivalent experience.
• 1+ years experience in public service or library setting preferred.
• Commitment to equity and accessibility in public service in line with human rights legislation.

Responsibilities

• Provide information services to library patrons at a branch.
• Plan, conduct and evaluate programs and events.
• Participate in community outreach.
• Perform circulation and database maintenance duties.
• Weed materials under system guidelines.
• Support service delivery in the absence of supervisor.

Skills

Communication skills

Interpersonal skills

Organizational skills

Public service mindset

Problem-solving

Outreach capability

Education

Bachelor’s degree or Library Technician diploma

Job description

Specific Position Information:

The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.

Hours per week and Schedule of Work

(Hours and Schedule of work are subject to change in accordance with Article 19):
35 hours per week. Evenings and Saturdays required. Plus seven [7] variable hours.

Job Summary:

To provide customer service in a branch.

Duties:

Under the general direction of the designated supervisor, the position is responsible for:

Leadership Functions:

• service delivery in the absence of the designated supervisor
• participating in implementing training programs
• selects and trains Page staff as delegated
• provides verbal input to performance appraisals of staff

Service Functions:

• providing information services
• planning, conducting and evaluating individual programs and events
• participating in community outreach

• performing circulation functions
• performing database maintenance functions
• weeding under system guidelines
• performing various duties at the branch, area and system level in special areas of expertise

Qualifications:

• Bachelor’s degree or Diploma from a Library Technicians course from a community college or similar institution or equivalent combination of education and related experience
• Minimum of 1 years’ experience
• Understanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service
• Good communication, interpersonal and organizational skills
• Ability to provide information services to all age groups
• Ability to do outreach
• Ability to plan, conduct and evaluate programs and events
• Ability to exercise sound judgement and to use problem-solving skills

The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address.

ACCOMMODATION:

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

APPLICATION PROCESS:

Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.

All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.