Library Aide

Mount Royal University Career Services; Calgary; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A Canadian educational institution in Calgary is seeking a Library Aide to assist users at the Service Desk, primarily during evenings and weekends. Responsibilities include circulating materials, helping with technology, and answering basic inquiries. Ideal candidates will possess strong communication and teamwork skills. Salary is $17.00 per hour, with a closing date for applications on August 13, 2025.

Qualifications

• Demonstrated public/customer service skills.
• First-hand understanding of student academic research.
• Proficiency in troubleshooting computer issues.

Responsibilities

• Check-out and check-in library materials.
• Answer directional and informational questions.
• Assist with technology and print room maintenance.

Skills

Public/customer service skills

Communication skills

Interpersonal skills

Problem-solving ability

Teamwork

Tools

Computer troubleshooting

VR and 3D printing technologies

Job description

Job Title

Library Aide

Requisition #

X00001.311

Job Type

Hourly

Union

MRSA

Salary Grade

FT or PT

Part-time

Hybrid Work

This position is ineligible

Position End Date (if applicable)

4/30/2026

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Library

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus. The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms, and a range of visualization, simulation, and immersive spaces.

The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork, and provides support for professional development. The Library team consists of approximately 60 employees.

About The Role

Library Aides provide welcoming assistance to Library users on the Service Desk during the Fall and Winter terms including: circulation of materials, assistance with technology and printing , responding to basic directional and informational questions and referrals to information and other campus resources. Library Aides work in the evenings and weekends primarily, providing front-facing user services under the oversight of full-time staff. Students occasionally assist with small projects such as re-labelling of materials, pulling materials, and re-charging technology. This position requires excellent communication, teamwork and interpersonal skills.

Responsibilities

• Basic circulation: check-out, check-in, refer account and financial matters to full-time or supervisory staff
• Basic user services: answering directional, technical, basic informational questions and referrals to other information, campus services, resources
• Assistance with locating and pulling print items for Holds and InterLibrary Loans (ILL)
• Print Room and Group Room restocking (markers, paper refills, etc.)
• Technology charging and light maintenance (erasing SD cards and USB sticks, plugging in laptop cart, wiping VR headsets)
• Retrieval and re-stocking of print materials (empty book bins, re-stock BookBoxes, contactless pickup, shelving and tidying)
• Projects as assigned
  
  

Qualifications

• Demonstrated public/customer service skills;
• Excellent communication and interpersonal skills;
• First-hand experience and understanding of student academic research and information needs, citation, and campus resources at MRU
• Proficiency in troubleshooting computer issues / technology / MRU applications (experience with technologies such as VR and 3D printing is an asset);
• Ability to problem solve and work under pressure;
• Ability to work in a team environment;
• Previous library work experience is an asset but not required.
  
  

MRU students are encouraged to apply. Shifts will be largely evenings and weekends. Library Aides are expected to work at least one weeknight shift and one weekend shift each week, including shifts until 9 pm. Library hours can be viewed here.

Please include your hours of availability for the Fall 2025 term in your resume or cover letter.

Salary: $17.00 per hour

Closing Date: August 13, 2025

A cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows: [Job Title], [Requisition Number].pdf (ex. Casual, Coordinator, 999999.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.