Liability Examiner - Full Time (Remote, Anywhere in Canada)

International Programs Group; Toronto; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization as a Liability Examiner, where you will play a crucial role in providing exceptional claims services. This position offers the flexibility of remote work while allowing you to engage with a dynamic team across Canada. You will be responsible for examining complex liability claims, directing field adjusters, and ensuring client satisfaction. With a focus on professional growth and a commitment to work-life balance, this opportunity promises to be both rewarding and challenging. If you are motivated and detail-oriented, this is the perfect chance to advance your career in a supportive environment.

Benefits

Competitive Pay

Work-Life Balance

Remote Working Opportunities

E-flex Benefits Program

Wellness Programs

RRSP with 2% Match

Training and Career Development

Employee Referral Bonuses

Recognition Programs

Vendor Discounts

Qualifications

• 5-7 years of relevant claims adjusting or examining experience.
• Ability to hold an independent adjusting license is preferred.

Responsibilities

• Examine complex liability claims and provide quality claims service.
• Liaise with stakeholders to ensure client needs are met.

Skills

Claims Adjusting

Analytical Skills

Communication Skills

Problem-Solving

Attention to Detail

Education

Post-secondary Education

CIP Courses

Tools

MS Office

Job description

Company

ClaimsPro LP - International Programs Group

Liability Examiner - Full Time (Remote, Anywhere in Canada)

International Programs Group (IPG) is an independent third-party claims administrator providing claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking a Liability Examiner.

IPG collaborates with Canada’s largest network of independent adjusting firms across the country, operating out of Toronto, Montreal, and Vancouver. Each office is staffed with specialized senior and qualified desktop examiners. We are licensed in all Canadian provinces and possess regional expertise. The successful candidate will join IPG, a company full of opportunity and excitement. We are looking for the right candidate to join us!

Note: Although this position is intended to be remote, attendance at the office may be required for training, client meetings, or team meetings with ample notice.

Role Responsibilities

1. Act as an examiner for various Lloyds accounts, providing prompt, fair, and quality claims service to clients.
2. Examine complex liability claims.
3. Direct Field Adjusters on assignment investigations.
4. Settle claims directly with claimants or their representatives.
5. Administer claims payments and settlements through trust accounts.
6. Liaise with all stakeholders to ensure client needs are met.

Qualifications & Experience

While licensing and experience are critical for handling significant examining tasks for a TPA, we seek individuals with a proven track record of performance. Candidates should be technically strong, well-organized, and able to understand key issues while providing effective solutions. Motivation and enthusiasm for the challenges faced by a rapidly growing organization are essential.

We will also consider:

• Relevant post-secondary education (asset).
• Completion of CIP courses or working towards CIP designation.
• Ability to hold an independent adjusting license.
• 5-7 years of relevant claims adjusting and/or examining experience.
• Exposure to the Lloyd’s market (asset).
• Experience contributing to a high-performing team.
• Strong aptitude for working with technology.
• Attention to detail and professional communication skills.

Core Competencies

• Ability to direct adjusters of all levels and work effectively in a team.
• Effective communication skills, both written and oral.
• Positive attitude and customer service focus.
• Strong analytical, problem-solving, and organizational skills.
• Proactive in identifying and implementing solutions.
• Ability to multi-task in a fast-paced environment.
• Exceptional computer skills, proficient in MS Office, and capable of working in a paperless environment.

What We Offer

• Competitive pay.
• Work-life balance.
• Remote working opportunities.
• E-flex Benefits Program.
• Wellness programs.
• Registered Retirement Savings Plan (RRSP) with a 2% match for full-time employees.
• Training and career development opportunities.
• Employee referral bonuses.
• Recognition programs and employee perks, including vendor discounts.
• Reimbursement for adjusting licenses and dues.

SCM Insurance Services and affiliates welcome applications from people with disabilities. Accommodations are available upon request during the recruitment process.

SCM Insurance Services and its affiliates do not accept unsolicited resumes from third-party recruiters and request agencies not to contact SCM employees directly. SCM will not pay fees for unsolicited resumes but welcomes direct applications from candidates.