Liability Claims Specialist - Commercial Automobile, Job 9793 - IW-9793

DGA Careers; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

DGA Careers seeks a Liability Claims Specialist - Commercial Automobile in downtown Toronto. This hybrid role involves managing claims documentation, ensuring compliance, and supporting workflow efficiencies while mentoring associates. Ideal candidates will have strong organizational skills and relevant insurance designations.

Qualifications

• 7-10 years experience in the insurance industry.
• Proficient in administrative systems and communication.
• Ability to maintain confidentiality and compliance.

Responsibilities

• Handle documentation management and follow-ups with stakeholders.
• Compile medical files and ensure compliance with privacy standards.
• Manage claims inbox and oversee the payment processing.

Skills

Organizational Skills

Attention to Detail

Communication Skills

Education

Insurance Designations (CIP, CRM)

Tools

Administrative Systems

Windows Applications

Outlook

Job description

Liability Claims Specialist - Commercial Automobile, Job 9793 - IW-9793

Date of modification: June 19, 2025

Job number: IW-9793

Detail

Job title: Liability Claims Specialist - Commercial Automobile, Job 9793

Location: Toronto

Description

Liability Claims Specialist - Commercial Automobile

Hybrid Role

Based downtown Toronto

Role Description
The Liability Claims Specialist in Commercial Automobile provides essential claims handling leadership across all stages of the claims process. This role ensures timely and accurate handling of documentation, coordinates communication with internal and external stakeholders, and upholds strict compliance with privacy and audit standards. Responsibilities span administrative task management, inbox and mail processing, medical and legal disclosure preparation, mentorship and development of less experienced associates. The claims specialist plays a key role in maintaining data accuracy, facilitating efficient workflows between Claims, Finance, and external partners to meet team goals.

Responsibilities:

Documentation Follow-up & Task Management

• Complete daily tasks using FIS (internal claims system) and email systems.
• Follow up with external stakeholders (e.g., claimants, external vendors, lawyers) to obtain missing documentation or updates.
• Send and track letters, faxes, and email correspondence.

Medical and Legal Disclosures

• Compile and analyze claimant medical files for external treatment providers and legal counsel.
• Ensure accuracy, privacy compliance, and secure handling of sensitive documents.
• Maintain strict adherence to confidentiality and audit regulations.

Claims Inbox & Email Management

• Monitor and process incoming emails in the centralized claims inbox.
• Upload documents and assign related tasks to the appropriate Case Manager.
• Respond to general inquiries from claimants and third-party contacts.

End-to-End Payment Processing

• Oversee the full payment lifecycle: verify documentation, obtain approvals, validate banking info, and compile secure packages for finance processing.
• Ensure compliance with internal controls and security protocols.

Tracking, Verification, and Communication

• Maintain and update the Finance-Operations Payment Tracking.
• Cross-reference payment data with FIS.
• Communicate payment status to Claims Adjusters and payees.

Qualifications:

• Strong organizational and time management skills
• Exceptional attention to detail and accuracy
• Ability to maintain confidentiality and comply with privacy standards
• Proficient with administrative systems, Windows applications and Outlook
• Excellent written and verbal communication skills
• Insurance Designations, such as CIP, FCIP, CRM considered an asset

DGA Careershas been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careersis well-positioned to conduct searches with a national scope. Our unrivaled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.
Interested candidates please contact or text Antonella Leone at 647-624-9609.

Information

• City: Toronto
• Job Type: Full-Time
• Education: CIP, CRM
• Minimum experience required: 7 to 10 Years