Liability Claims Examiner

DGA Careers; Ottawa; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the insurance sector is seeking a Liability Claims Examiner for a fully remote opportunity. The ideal candidate will possess 5–10 years of experience in claims handling, specifically in liability claims, and hold a valid Adjuster Level 1 License. Responsibilities include managing complex claims, coordinating with adjusters and legal professionals, and contributing to process improvement initiatives. This role offers the chance to grow in a dynamic and innovative environment, emphasizing a client-focused approach and high standards of service.

Qualifications

• 5-10 years of experience in claims handling, particularly liability claims.
• Strong emphasis on interpreting policy wordings and understanding Canadian insurance regulations.
• Proficient with digital tools and paperless claims systems.

Responsibilities

• Investigate and manage a portfolio of commercial liability claims.
• Analyze reports and documentation to assess liability.
• Ensure thorough documentation and timely updates in the claims system.

Skills

Claims Handling

Communication

Organization

Education

Adjuster Level 1 License

Job description

• Fully Remote Liability Claims Examiner Opportunity

A well-established Lloyd’s-approved Delegated Claims Administrator is currently seeking an experienced Liability Claims Examiner to support their growing operations. This organization specializes in complex commercial claims across various lines and is known for its high standard of service and integration of advanced claims technologies.

The successful candidate will bring 5–10 years of experience handling liability claims and have the ability to work independently while collaborating with a team of adjusters and specialists. This is an ideal role for someone looking to take the next step in their career within a dynamic and innovative environment.

Key Responsibilities :

Investigate and manage a portfolio of commercial liability claims, including bodily injury, property damage, and personal injury

Interpret and apply policy wordings across commercial lines (CGL, Property, E&O)

Coordinate with adjusters, legal professionals, brokers, and insured parties

Analyze reports, expert opinions, and documentation to assess liability and exposure

Establish and maintain accurate reserves in alignment with internal protocols

Recommend and negotiate settlements within authority levels; escalate as appropriate

Draft professional correspondence to stakeholders, including brokers and third parties

Ensure thorough documentation and timely updates in the claims system

Provide occasional support for claims in Property, Marine, and E&O as required

Contribute to internal initiatives focused on process improvement and knowledge sharing

Candidate Requirements :

5–10 years of experience in claims handling, with a strong emphasis on liability claims

Background in Property or E&O claims is considered a strong asset

Holds a valid Adjuster Level 1 License in British Columbia (or equivalent eligibility)

Proficient in interpreting commercial insurance policy wordings

Knowledge of Canadian insurance regulations and litigation processes

Experience in a TPA, MGA, or Lloyd’s market environment preferred

Strong written and verbal communication skills

Highly organized with the ability to prioritize in a fast-paced setting

Comfortable with digital tools and paperless claims systems