Liability Claims Examiner

DGA Careers; Calgary; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading claims administration organization is seeking an experienced Liability Claims Examiner to work remotely. The ideal candidate has 5–10 years of experience in liability claims handling, a valid Adjuster Level 1 License, and strong communication skills. Responsibilities include investigating claims, coordinating with professionals, and drafting correspondence. Join a dynamic and innovative team focused on complex commercial claims.

Qualifications

• 5–10 years of experience in liability claims handling.
• Proficient in interpreting commercial insurance policy wordings.
• Strong written and verbal communication skills.

Responsibilities

• Investigate and manage a portfolio of complex liability claims.
• Coordinate with adjusters, legal professionals, brokers, and insured parties.
• Draft professional correspondence to stakeholders.

Skills

Liability claims handling

Communication skills

Organization

Education

Adjuster Level 1 License

Tools

Digital claims systems

Job description

Fully Remote Liability Claims Examiner Opportunity

A well-established Lloyd’s-approved Delegated Claims Administrator is currently seeking an experienced Liability Claims Examiner to support their growing operations. This organization specializes in complex commercial claims across various lines and is known for its high standard of service and integration of advanced claims technologies.

The successful candidate will bring 5–10 years of experience handling liability claims and have the ability to work independently while collaborating with a team of adjusters and specialists. This is an ideal role for someone looking to take the next step in their career within a dynamic and innovative environment.

Key Responsibilities:

• Investigate and manage a portfolio of complex liability claims, including bodily injury, property damage, and personal injury
• Interpret and apply policy wordings across commercial lines (CGL, Property, E&O)
• Coordinate with adjusters, legal professionals, brokers, and insured parties
• Analyze reports, expert opinions, and documentation to assess liability and exposure
• Establish and maintain accurate reserves in alignment with internal protocols
• Recommend and negotiate settlements within authority levels; escalate as appropriate
• Draft professional correspondence to stakeholders, including brokers and third parties
• Ensure thorough documentation and timely updates in the claims system
• Provide occasional support for claims in Property, Marine, and E&O as required
• Contribute to internal initiatives focused on process improvement and knowledge sharing

Candidate Requirements:

• 5–10 years of experience in liability claims handling
• Background in Property or E&O claims is considered a strong asset
• Holds a valid Adjuster Level 1 License in British Columbia (or equivalent eligibility)
• Proficient in interpreting commercial insurance policy wordings
• Knowledge of Canadian insurance regulations and litigation processes
• Experience in a TPA, MGA, or Lloyd’s market environment preferred
• Strong written and verbal communication skills
• Highly organized with the ability to prioritize in a fast-paced setting
• Comfortable with digital tools and paperless claims systems

We are an equal opportunities employer and welcome applications from all qualified candidates.