Level 2 Desktop Support (Part Time)

Lensa; Ontario; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading company in Canada is seeking a qualified Part-Time Desktop Support Technician for a long-term contract role. The position involves providing IT support, troubleshooting hardware and software issues, and maintaining communication on problem resolutions, making it ideal for adaptable IT professionals with excellent customer service skills.

Qualifications

• Minimum 3+ years of IT experience.
• Broad experience in IT with understanding of networks.
• Experience with Zebra printers is a plus.

Responsibilities

• Provide first/second level contact and problem resolution.
• Install, upgrade, support, and troubleshoot printer and computer hardware.
• Use diagnostic tools to troubleshoot problems with network connectivity.

Skills

Communication

Adaptability

Flexibility

Customer Service

Job description

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Lensa is a U.S. career site that helps job seekers discover job opportunities. We are not a staffing firm or agency. We promote jobs on behalf of our clients, which include employers, recruitment agencies, and marketing partners.

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Part-Time Desktop Support Technician to join their team onsite in Ontario, CA. This is a long-term contract position slated to go 1-year with annual extensions. This position is working Monday to Friday, from 7:00am to 11:00am.

Duties And Responsibilities

• Provide first / second level contact and problem resolution
• Install, upgrade, support, and troubleshoot printer and computer hardware
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware and software
• Resolve issues, repair, and maintain laptops, desktops, mobile printers, handheld devices, and conveyer belts and any other authorized peripheral equipment
• Provide timely communication on issue status and resolution
  
  

Skills And Qualifications

• Minimum 3+ years of IT experience
• Broad experience of IT with understanding of networks
• Experience with Zebra printers is a plus
• Must be adaptable and flexible in a fast-changing industry and work environment
• Experience working in a manufacturing facility is highly desired
• Excellent communication, relationship-building, and internal customer service skills
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork
• Certifications are preferred, but not required
  
  

Wage Range

The hourly rate for this position is between $22.50 - $34.10 per hour. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) TM, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .

#INDCCStaffing

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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