Lessons Coordinator

Long & McQuade Musical Instruments; Cambridge; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in the music sector is seeking a dedicated Lessons Coordinator to oversee the Music Lesson Centre. In this pivotal role, you will manage all aspects of the lesson program, ensuring a high standard of music education and customer satisfaction. You will work closely with the Director of Music Education while promoting the centre’s offerings and managing teacher schedules. This position is perfect for someone passionate about music education and skilled in administration and customer service. Join a vibrant team and make a significant impact in the lives of students and teachers alike!

Qualifications

• Minimum three years of instrumental music studies required.
• Strong knowledge of music education essential for this role.

Responsibilities

• Manage and administer all aspects of the Music Lesson Centre.
• Interview, select, and orient suitable teachers for lessons.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Sales Skills

Customer Service Skills

Office Administration

People Management

Education

Three years of instrumental music studies

Job description

Title

Lessons Coordinator

Department

Music Lessons

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

175 Beverly Street
Cambridge, ON

Job Description

You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.

1. Interview, select and provide orientation for suitable teachers
2. Coordinate teacher schedules and room schedules
3. Promote and market the Music Lesson Centre
4. Register students and enforce attendance and payment policies
5. Maintain accurate student and teacher attendance records
6. Confirm and administer teacher pays
7. Train and supervise lesson staff
8. Manage overdue or delinquent customer lesson accounts
9. Resolve student and parent problems and complaints
10. Develop and coordinate group programs and classes
11. Schedule and plan bi-annual student recitals
12. Evaluate teachers for job effectiveness and rate increases
13. Liaise with store staff to promote and market Long & McQuade products and services
14. Maintain studios and studio equipment
15. Regularly review Lesson Centre revenue and growth projections

Job Requirements

1. Minimum three years of instrumental music studies in school or through private lessons
2. Strong knowledge of music education
3. Must be able to work weekdays, weeknights and weekends
4. Excellent verbal and written communication skills
5. Excellent interpersonal skills
6. Proven sales and customer service skills
7. Basic office administration and customer account management skills
8. Ability to manage people