Legal Assistant, CCM

Borden Ladner Gervais LLP (BLG); Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading law firm in Calgary is seeking a Legal Assistant to support lawyers with administrative tasks, client management, and billing. The ideal candidate will have 3-5 years of legal support experience, strong communication skills, and proficiency in Microsoft Office. This full-time role requires adaptability and attention to detail to ensure exceptional service levels. Join a dynamic team dedicated to providing top-notch legal assistance.

Qualifications

• 3 - 5 years of diverse legal support experience in Corporate law.
• Accurate typing speed of 60 words per minute.

Responsibilities

• Act as a workflow coordinator for support services.
• Arrange files, manage calendars, and handle billing.
• Provide administrative support to lawyers and clients.

Skills

Communication

Organizational Skills

Attention to Detail

Adaptability

Education

3 - 5 years of diverse legal support experience

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

iManage

Job description

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Senior Specialist, Recruitment - Business Services

The Practice Assistant will be expected to act as a workflow coordinator for other support services including delegating and reviewing the completion of document production, file management, copying/scanning work and other administrative work. The Practice Assistant takes an active interest in, and obtains a thorough understanding of, all aspects of client requirements to provide exceptional service levels to the lawyers and our clients.

Administrative

• Arrange for files to be opened and closed, supervise general filing requirements and record keeping
• Use effective systems to ensure that both short and long term tasks are completed within required timescales
• Support lawyers in marketing activities including involvement in preparation of pitches and presentations
• Perform administrative activities related to lawyer's professional memberships, certifications and Law Society of Alberta requirements
• As required, manage calendars, ensuring they are up to date and reminding lawyers of meetings etc. on a daily basis
• As required, arrange meetings, book conference rooms, refreshments, check rooms prior to meetings etc. and liaise with other attendees, both internal and external
• Make travel arrangements as/when instructed

Communication

• Take internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner
• Monitor post and/or e-mails and dealing with as appropriate and ensure that all client related correspondence is passed on to an appropriate lawyer if the relevant person is out of the office
• Liaise with administrative support departments on behalf of lawyers as required
• Liaise with the department’s Team Leader over any planned absences, arranging coverage as necessary and communicating this to the relevant lawyers.

Client relationship management

• Become an active part in the care of clients and be wholly familiar with contacts/clients
• Ensure the entry, maintenance and update of client details and relevant information in the Firm’s CRM contacts system, through Administrative Assistant or directly
• Deal with basic client queries and general administration
• Short drafts/edits of documents in Word, Excel, PowerPoint
• As required, arrange and review material prepared by Document Specialist for accuracy and completeness prior to lawyer's review, and arrange/perform corrections as necessary
• Ensure documents in final form are saved electronically

Financial - Billing

• Arrange opening/closing of client matters in accounting system, arrange updates, and coordinate changes with clients
• Liaise with lawyer and billing coordinator to prepare accounts on a regular basis, including reviewing draft bills online, arranging/performing edits and delivery. Arrange revisions to accounts and coordinate with clients as necessary
• Liaise with lawyer, client and Finance department to collect on overdue accounts
• Assist lawyers in the billing and credit control process by liaising with the lawyer and accounts and to produce standard prebill financial/time reports through the system
• Request cheques, bank transfers and paying in money received, as appropriate
• Coordinate and process vendor payments, ensure payments are made

Other duties and responsibilities

• In addition to providing support to the lawyer(s) to whom they report, a Practice Assistant will also provide assistance to their immediate colleagues in the department and, where practical, other departments.
• Team duties will therefore include:
• Assisting other members of the firm, both proactively and at the request of the Team Leader
• Any other duties as requested by the Lawyers or Team Leader

A Practice Assistant has responsibility to ensure that their skill set is up to date and they are familiar with the firm’s departments, key personnel, clients, internal systems and procedures. This will ensure that the Practice Assistant is able to carry out his/her role effectively and, where appropriate, discuss any training requirements with the Team Leader.

In addition to this, they should have/be:

• 3 - 5 years of diverse legal support experience in Corporate law
• Accurate typing speed of 60 words per minute
• Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm. iManage experience an asset
• Excellent telephone manner and competent knowledge of telephone system
• Top notch communication, organizational and team skills
• Excellent attention to detail
• Extremely adaptable and dependable, ability to think ahead and take initiative
• Able to remain calm, diplomatic and think quickly under pressure
• Highly responsive, comfortable with tight turnaround times and deadlines
• Conscientious and approachable
• Confidence and forbearance, ability to build respect and trust, with a view to developing a strong, cohesive team

Other Requirements

• Sound knowledge of support services in a demanding, fast paced legal environment
• A desire to enhance the skills of self and others
• A strong focus on ensuring the highest levels of service standards are delivered and maintained

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Legal

• Industries

  Law Practice

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