Leasing Specialist (Vancouver, Burnaby, Richmond, New Westminster *Talent Pool*)

CAPREIT Apartments; Vancouver; On-site; CAD 45,000 - 50,000; Full time

Job summary

An established industry player in residential property management is seeking a Leasing Specialist to join their dynamic team. This role offers the chance to become a resident ambassador, where you will build strong relationships and ensure resident satisfaction. You will manage the leasing process from inquiry to onboarding, while also handling operations such as payments and property inspections. The company values its employees and offers competitive starting salaries, generous vacation time, and comprehensive health benefits. If you are organized, customer-oriented, and ready to thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Three Weeks’ Paid Vacation

Flexible Health Benefits

Dental Benefits

Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Qualifications

• 1-2 years’ experience in customer service, sales, or office administration.
• Excellent customer service and communication skills required.

Responsibilities

• Build strong relationships as a resident ambassador and address concerns.
• Own the leasing process and achieve leasing targets.
• Collect payments and facilitate resident moves and maintenance requests.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Problem Solving

Negotiation Skills

Organizational Skills

Education

1-2 years’ experience in customer service or related field

Tools

MS Office

Property Management Software

Job description

Are you highly organized, customer-oriented, and enjoy interacting with people?

Interested in joining one of Canada's consistently recognized 50 Best Employers' talent pool to build a future career in residential property management?

If you are eager to be considered for upcoming and immediate Leasing Specialist opportunities within Vancouver, Burnaby, Richmond or New Westminster, we want to hear from you!

Who are we?

We are a growth-oriented company that owns and operates the highest quality rental communities across Canada. We offer our residents attractive, comfortable, and secure homes and are constantly seeking talented individuals to join our team.

Our employees are essential to the success of our communities, and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry-leading levels of Employee Engagement.

About the Future Leasing Specialist opportunity:

Responsibilities

Resident Ambassador:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Leasing Champion:

Own the leasing process from initial inquiry to onboarding of new residents. Proactively monitor vacancies and achieve leasing targets.

Operations Guru:

Collect payments, inspect the property, and facilitate resident moves and maintenance requests.

What will you need to succeed:

• 1-2 years’ experience in customer service, sales, office administration, or related field.
• Excellent customer service and interpersonal skills.
• Well-developed oral and written communication skills.
• Proficient with MS Office. Property management software knowledge is an asset.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detail-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s license, clean driver abstract, and reliable, insured means of personal transportation to and between work locations required.

What will be in it for you?

At CAPREIT, we reward all permanent full-time employees:

• Starting salary between $45,000 - $50,000 per annum
• Three (3) Weeks’ Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

By joining our talent pool, you will have priority access to speak with our hiring team about your interest and relevant experience, giving you the opportunity to make valuable connections. As we continue to grow, you will be among the first to be considered for upcoming Leasing Specialist positions.

Your opportunity to build an exciting career!