Leasing Specialist

easyhome; Windsor; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading lease-to-own company in Canada seeks a Leasing Specialist. In this customer-focused role, you will engage with customers through various channels, educate them on financial goals, and manage accounts. Ideal candidates possess strong communication skills and have some experience in customer-facing environments. Join a team dedicated to empowering individuals to create confident lives through accessible products.

Benefits

RRSP match

Employee discounts

24/7 healthcare

Customizable benefits package

Paid birthday off

Paid vacation and personal days

Qualifications

• Excellent communicator who is people and results-oriented.
• Combination of technical and interpersonal skills.
• Comfortable with repetitive tasks and multitasking.
• Experience in a customer-facing environment preferred.
• Ability to lift 50+ pounds considered an asset.

Responsibilities

• Build superior customer sales experiences via various channels.
• Educate customers on financial goals and building credit.
• Manage customer accounts and collection activities.
• Communicate lease agreement terms and follow sales practices.

Skills

Communication skills

Interpersonal skills

Sales drive

Attention to detail

Ability to multitask

Job description

Job Description

Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At easyhome, we make more than home goods accessible — we help Canadians build brighter futures. Through flexible weekly and monthly payment plans, we give our customers the power to furnish their homes, improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to create comfortable, confident lives — one lease at a time.

Why work with us?

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24 / 7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
• For a complete picture of total rewards, please click here.

A day in the life of a Leasing Specialist :

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy for our customers by understanding their situation and needs.
• Educate and empower customers to achieve their financial goals through building their credit.
• Communicate the terms and conditions of our financial products.
• Support retail operations by managing customer accounts, collection activities, the merchandising and maintenance of the store.
• Verifying pricing on items daily.
• Secure all required information to fulfill customer applications for products and services with strong attention to detail.
• Communicate the terms and conditions of our lease agreements and follow best-in-class sales practices to minimize future collections.

What we are looking for :

• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
• Combination of technical and interpersonal skills.
• Comfortable with repetitive tasks and the ability to multitask.
• Comfortable following up with customers via phone and attention to detail.
• Some experience in a customer-facing environment.
• Able to pass background checks (criminal, employment).
• Full class driver’s license is considered an asset.
• Ability to lift 50+ pounds is considered an asset.

Diversity, Inclusion, and Equal Opportunity Employment :

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable, and accessible workplace. By learning from each other’s differences, we gain strength through our people and perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process, and we will work with you to address your needs.

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for an interview who possess the skills and qualifications outlined above.