Leasing Specialist

CAPREIT Apartments; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join CAPREIT Apartments as a Leasing Specialist and build a rewarding career in residential property management. As a key community ambassador, you will oversee the leasing process, maintain resident satisfaction, and ensure operational excellence. With 1-2 years of customer service or sales experience and a strong attention to detail, you'll thrive in this dynamic role that offers competitive salary, benefits, and opportunities for professional growth.

Benefits

Competitive Base Salary

Paid Vacation

Flexible Health, Dental & Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Qualifications

• 1-2 years’ experience in customer service, sales, office administration, or related field.
• Proficient with MS Office.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detail-oriented.
• Valid driver’s licence and reliable means of transportation may be required.

Responsibilities

• Build strong relationships and address resident concerns to maintain satisfaction.
• Own the leasing process from inquiry to onboarding of new residents.
• Proactively monitor vacancies and achieve leasing targets.
• Collect payments, inspect the property, and facilitate resident moves and maintenance requests.

Skills

Customer Service

Sales

Office Administration

Communication Skills

Negotiation Skills

Education

High School Diploma or equivalent

Tools

MS Office

SAP

Job description

Are you enthusiastic, customer-oriented and enjoy interacting with people?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Leasing Specialist.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.

About the Leasing Specialist opportunity:

Resident Ambassador:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Leasing Champion:

Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.

Operations Guru:

Collect payments, inspect the property and facilitate resident moves and maintenance request.

What you need to succeed:

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

What’s in it for you?

At CAPREIT, we reward all permanent full-time employees:

• Competitive Base Salary
• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!