Leasing & Site Administrator

BGO; Newmarket; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Annual discretionary bonus

Competitive benefits

Job summary

BGO is seeking a reliable and customer-focused Operations/Leasing Coordinator to support day-to-day residential property activities in Newmarket, ON. You will handle applications, leases, resident records, turnkey move-ins/move-outs, and coordinate with the Community Manager to maintain high service standards.

Ideal candidates have 2+ years in busy sales, real estate, hospitality or marketing, with strong Excel/Word/Outlook skills and Yardi expertise.

Qualifications

• 2+ years of experience in busy sales, customer service, real estate, hospitality or marketing.
• High school diploma required; college diploma/bachelor’s degree preferred.
• Advanced skills in Microsoft Excel, Word, Outlook and proficiency with Yardi.

Responsibilities

• Administration: Manage application processing, leases, resident records, deposits, and other admin tasks using Yardi and online systems.
• Resident Relations: Handle resident inquiries, complaints, emergencies, and issues with documentation and privacy compliance.
• Move-In/Move-Out: Coordinate arrivals and departures, prepare key packages, conduct inspections, and manage turnover activities.
• Property Management: Assign parking/lockers, manage sublets/terminations, rent reminders, and report deficiencies.
• Leasing: Respond to prospective residents, conduct viewings, qualify applicants, explain features, and assist with applications.
• Customer Service: Provide prompt, courteous service to residents, prospects, team members and management, promoting a positive community experience.
• Team & Office Support: Collaborate with Community Manager and staff, maintain unit inventory and standards, provide general admin support.

Skills

Customer service

Sales

Real estate

Hospitality

Marketing

Education

High school diploma

College Diploma/Bachelor’s Degree

Tools

Yardi

Excel

Word

Outlook

Job description

We are seeking a reliable and organized individual to support the day-to-day operations of our residential property. Responsibilities include managing administrative and leasing tasks, coordinating move-ins and move-outs, addressing resident inquiries, and maintaining accurate property records. The ideal candidate is customer-focused, detail-oriented, and enjoys working collaboratively to provide professional service to residents and prospective tenants.

This is an onsite, position located in Newmarket, ON.

What You Will Do

• Administration: Manage application processing, leases, resident records, deposits, and other administrative tasks using Yardi and online systems.
• Resident Relations: Handle resident inquiries, complaints, emergencies, and issues while maintaining accurate documentation and privacy compliance.
• Move-In/Move-Out: Coordinate resident arrivals and departures, prepare key packages, conduct suite inspections, and manage turnover activities.
• Property Management: Assign parking and lockers, administer sublets/assignments/terminations, follow up on rent reminders, and report property deficiencies.
• Leasing: Respond to prospective residents, conduct property and suite viewings, qualify applicants, explain property features, and assist with applications.
• Customer Service: Provide prompt, courteous service to residents, prospects, team members, and management while promoting a positive community experience.
• Team & Office Support: Work closely with the Community Manager and other staff, maintain knowledge of suite inventory and property standards, and provide general administrative support.

Who You Are

Key Qualifications

• Experience – 2+ years’ experience in busy sales, customer service, real estate, hospitality or marketing.
• Education – High school diploma required, College Diploma/Bachelor’s Degree is preferred
• Computer Skills – Advanced skills in Excel, Word, Outlook and proficiency with Yardi.

Other Skills and Behaviours

• Relationship Skills – Must possess exceptional communication and interpersonal relationship skills, and generally love engaging with public
• Organizational/Multi-Task Skills – Must be a self-starter with high degree of initiative, agility, creativity and flexibility. Strong attention to detail and problem-solving is required
• Availability - Flexibility in hours. Evening and/or weekend work will be required.
• Police Clearance– A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

The Expected Base Pay Range: $75,000 - $85,000 per year. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.
At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [e-mail] and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until November 20, 2026