Leasing Manager - Relocation to Kelowna

Centurion Asset Management Inc.; Surrey; On-site; CAD 50,000 - 100,000; Full time

Job summary

Centurion Asset Management Inc. is seeking a Leasing Manager for its operations in British Columbia. This pivotal role involves overseeing leasing activities, mentoring agents, and ensuring successful lease-ups across various properties. Candidates should have extensive experience in residential leasing and a strong commitment to customer service excellence.

Benefits

Competitive Total Rewards Packages

Flexible Work Week Schedules

Education Reimbursement Policy

Employee Referral Program

Discounted Gym Membership

Qualifications

• Experience in residential leasing is mandatory.
• Strong command of MS Office products is necessary.
• Ability to lead and mentor leasing agents.

Responsibilities

• Oversee all leasing activities for multi-family apartment communities.
• Conduct training and market analyses for leasing agents.
• Develop relationships with internal and external stakeholders.

Skills

Customer service excellence

Interpersonal skills

Organizational skills

Problem-solving

Communication skills

Education

5-7 years of residential leasing experience

Experience with Yardi property management systems

Tools

MS Office

Job description

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Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust (“REIT”) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.

Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values

Our core values can be summarized by the acronym RISE : Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us

We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including : Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

Overview

Reporting to the Director of Leasing, the Leasing Manager is responsible for the successful oversight and operation of all leasing activities for Centurion-owned and managed multi-family apartment communities in the province of British Columbia. This role will be based out of Kelowna, British Columbia.

The Leasing Manager will be required to travel throughout Centurion's portfolio of properties to meet with leasing agents, conduct training sessions, review vacant units, and conduct market analyses of competing properties, among other duties as assigned.

Responsibilities

Relationship Development

Develop and foster positive relationships with internal and external stakeholders. Ensure proactive timely resolution of all prospective and current Resident inquiries.

Ongoing Operations

Analyze all data reported in the weekly traffic reports to troubleshoot and diagnose leasing objections. Conduct market research in all regions Centurion operates and provide recommendations on leasing rates and promotions. Provide market insights and recommendations to leasing and operations teams. Liaise with marketing and call centre teams. Provide support with daily leasing activities as needed, including coverage during role vacancies and scheduled vacations. Lead the successful lease-up of new acquisitions, ensuring that new properties are leased in a timely and effective manner, and that occupancy targets established by both management and financing partners are consistently achieved. Develop and conduct monthly leasing training with all new leasing hires. Organize, market and host open houses. Travel monthly to Surrey and Langford, British Columbia, to support leasing efforts across the portfolio.

Human Capital Management

Oversee the day-to-day activities of the leasing agents, offering support and guidance on a regular basis. Organize and facilitate regular team meetings with leasing agents to reinforce established standards and address common concerns, issuing directives resulting from the meetings in a timely manner. Complete quarterly performance reviews for the leasing agents. Lead, motivate and coach the leasing agents, providing the necessary training and tools to ensure that all leasing-related efforts are executed to established standards and meet established objectives. Provide regular mentoring and development opportunities to the leasing agents, sharing market insights and recommendations. Ensure that the team is fully supported and has all the tools necessary to achieve targets in a timely manner.

Administration and Reporting

Conduct regular market surveys to gain a comprehensive understanding of competing properties and current market conditions. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Complete other duties and tasks as assigned by the Director of Leasing.

Requirements

• A passion for excellence in customer service delivery;
• 5-7 years of direct residential leasing experience required;
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with a strong ability to prioritize and multi-task;
• Able to work both independently and comfortably as part of a team;
• Aptitude for working in a deadline-oriented environment;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner;
• Previous experience providing training and mentorship;
• Willing to travel throughout the Province of British Columbia, specifically to Surrey and Langford on a monthly basis, as well as other provinces within Canada, as required;
• Strong command of MS Office products : Word, Excel, PowerPoint, Outlook;
• Commitment to discretion and confidentiality; and
• Experience with Yardi property management systems considered an asset.

Salary : $50,000.00 - $100,000.00

Centurion will provide a relocation allowance to support the successful candidate’s move to Kelowna, British Columbia.

• Please note : this is a 24 month contract opportunity.

Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for an existing job vacancy.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

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