Leasing Coordinator - 6 month Contract

Townline; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading real estate development company is seeking a friendly and detail-oriented Leasing Coordinator for a temporary 6-month role. Responsibilities include leasing residential units, managing lease documents, and delivering exceptional customer service. Ideal candidates will have experience in leasing or property management and possess strong organization and interpersonal skills.

Qualifications

• Previous experience in leasing, property management, or customer service.
• Familiarity with Yardi, CRM Flex, or similar software preferred.
• Ability to work flexible hours including weekends and evenings.

Responsibilities

• Lease residential units and guide applicants through the leasing process.
• Manage all lease documentation and maintain accurate records in Yardi CRM Flex.
• Support special marketing events and initiatives.

Skills

Customer service

Communication

Organization

Interpersonal skills

Tools

Yardi

CRM Flex

Job description

About Townline

The Townline Group is a real estate development company primarily focused in the Lower Mainland and Vancouver Island. Our development and construction portfolios are diverse and consist of mixed-used multi-family and commercial construction, as well as non-market and purpose-built rental housing. Townline is a well-rounded company with proven teams specialized in the areas of Development, Affordable Housing, Finance, Acquisitions, Construction, Sales, Marketing and Customer Care all housed under one roof. Townline has been building homes since 1981 and believe diversity is the cornerstone to our success and longevity.

Are you a person with a knack for organization and a flair for making great first impressions? We're looking for a Leasing Coordinator (Temporary 6 month contract) who is equal parts friendly and detail-oriented to help bring our new rental community to life. In this front-facing role, you'll be the go-to guide for prospective tenants - helping them find their new home while keeping things running smoothly behind the scenes. If you're someone who loves working with people, staying organized, and thrives in a fast-paced environment, we’d love to meet you!

Key Responsibilities

Leasing & Customer Service

• Lease residential units and guide applicants through the leasing process.
• Follow up with all leads and inquiries within 24 hours.
• Deliver exceptional customer service to prospective and current tenants.
• Represent the project professionally during appointments, events, and leasing presentations.
  
  

Lease Administration & Documentation

• Manage all lease documentation including:
• Tenancy agreements, addenda, and rules.
• Security deposit forms and payment tracking (via Yardi/RentCafe).
• Pet forms and reference checks.
• Maintain accurate records in Yardi CRM Flex.
• Ensure all move-in trackers and lease files are complete and compliant with legal requirements.
  
  

Database Management

• Record all tenant and prospect data accurately in Yardi CRM Flex.
• Maintain up-to-date leasing reports, prospect logs, and registration information.
  
  

Marketing & Presentation

• Support special marketing events and initiatives.
• Maintain display homes and Leasing Centre in a clean, professional, and inviting condition.
• Utilize tenant testimonials as part of marketing efforts.
  
  

Team Collaboration

• Attend leasing meetings and participate in training.
• Communicate with internal departments (sales, construction, administration) as needed.
  
  

Professional Expectations:

• Maintain a polished and professional appearance.
• Uphold high ethical standards and reflect company values.
• Be organized, punctual, and detail-oriented.
  
  

Requirements:

• Previous experience in leasing, property management, or customer service.
• Familiarity with Yardi, CRM Flex, or similar software preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including weekends and evenings.
• Reliable transportation
  
  

Sunday to Thursday, 10:00am - 6:30pm