Leasing and Resident Experience Specialist

CAPREIT Apartments; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join CAPREIT as a Leasing & Resident Experience Specialist, where you'll build relationships and enhance the resident experience in a supportive property management environment. With competitive salaries, great benefits, and a commitment to professional development, it's the perfect opportunity for career growth.

Benefits

Competitive Base Salary

Paid Vacation

Flexible Health, Dental & Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Qualifications

• 3-5 years of experience in hospitality or property management.
• Excellent customer service and interpersonal skills.
• Ability to work independently and in a team.

Responsibilities

• Conduct property tours for prospective residents.
• Process rental applications and lease agreements.
• Collaborate with the maintenance team for service requests.

Skills

Customer service

Sales

Interpersonal skills

Organizational skills

Time management

Tools

Microsoft Office

Property management software

Job description

Are you passionate about building relationships, with a proven track record of success in a hospitality, property management or high-end retail sales role?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Leasing & Resident Experience Specialist.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.

About the Leasing & Resident Experience Specialist opportunity:

• Conduct property tours and provide information about the community and its amenities to prospective residents
• Process rental applications and lease agreements
• Respond to resident inquiries and concerns in a timely and professional manner
• Collaborate with the maintenance team to ensure that resident service requests are addressed promptly
• Maintain accurate and up-to-date records of resident interactions and leasing activity
• Plan and execute resident events and activities to foster a sense of community, as needed
• Continuous engagement with residents throughout the duration of their tenancy - fostering tenant retention and a sense of community
• Other duties as assigned

What you need to succeed:

• 3-5 years of prior experience in hospitality, property management or a related field
• Excellent customer service, sales and interpersonal skills
• Strong organizational and time management skills
• Ability to work evenings and weekends when needed to meet business requirements.
• Proficiency in Microsoft Office and property management software
• Ability to work independently and as part of a team
• Commitment to providing an exceptional resident experience

What’s in it for you?

At CAPREIT, we reward all permanent full-time employees:

• Competitive Base Salary
• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!