Leasing Agent (Rent Up) - Trinity Crossing

Broadstreet Properties Ltd; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

Broadstreet Properties LTD is seeking a Leasing Agent for their Trinity Crossing apartment building in Orleans, ON. This role involves building strong relationships with prospective tenants, managing sales pipelines, and ensuring a superior client experience from initial contact to move-in. The ideal candidate will have proven sales experience, excellent communication skills, and the ability to thrive in a fast-paced environment.

Benefits

Family-owned and operated company

Commitment to employee wellbeing and health

Inclusive workplace culture

Qualifications

• Minimum 2 years related sales experience or equivalent education.
• Strong knowledge of retail sales principles and techniques.
• Effectively builds relationships and communicates.

Responsibilities

• Build client relationships with prospective tenants to meet sales targets.
• Educate and attract prospects via phone and personal interaction.
• Manage pipelines and reduce vacancies through proactive outreach.

Skills

Sales experience

Communication

Customer service

Attention to detail

Relationship building

Education

Equivalent education and experience

Tools

Microsoft Office Suite

Job description

Do you thrive in a sales environment and enjoy the thrill of problem-solving?

Are you a people person who excels at building strong relationships?

If so, we have an opportunity for you!

Broadstreet Properties is seeking a Leasing Agent to join the Rent-Up Team at our Trinity Crossing apartment building in Orleans, ON.

As the Rent Up Leasing Agent, you will be responsible for building client relationships with prospective tenants to ensure sales targets are met and pipelines are proactively managed within your rent-up site.

You will focus on proactively qualifying and selling prospective tenants on units and ensuring a strong client experience from initial contact to move-in and beyond.

Your responsibilities include:

1. Answering incoming prospect phone calls to educate, attract, and rent units.
2. Proactively contacting site leads and wait-list to manage pipelines and reduce vacancies.
3. Emphasizing product/service features and benefits, quoting prices, and scheduling appointments.
4. Documenting client interactions in appropriate databases or software.
5. Booking appointments with potential tenants and contacting applicants on waiting lists for viewings, focusing on closing sales.
6. Identifying trends and making recommendations to your Rent Up Manager.
7. Completing pre-screening of applicants, including credit checks, employment verification, and rental references for pre-approval.
8. Scheduling lease signings with approved clients.
9. Remaining informed of market research, customer service strategies, and vacancy rates to meet site targets and enhance brand awareness.

Qualifications for success include:

• Minimum 2 years related sales experience or equivalent education and experience.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Effective verbal and written communication skills.
• Ability to build and maintain lasting relationships with corporate departments, partners, and customers.
• Advanced proficiency with Microsoft Office Suite.
• Strong customer service and troubleshooting skills.
• Ability to work well under pressure in a changing environment.
• Strong attention to detail and multi-tasking skills.
• Valid driver's license and reliable vehicle.
• Availability for days, evenings, and weekends.

Why choose Broadstreet?

Broadstreet Properties Ltd. is a family-owned and operated property management company partnered with Seymour Pacific Developments, managing multi-family residential communities.

We are a growing organization with diverse team members committed to continuous innovation in asset management.

We prioritize employee wellbeing and are dedicated to health and safety, fostering a respectful workplace.

Broadstreet practices equal opportunity hiring and onboarding to ensure inclusive participation for all.

We are committed to creating a safe, dignified, and welcoming environment for everyone, regardless of race, color, religion, sexual orientation, gender identity, or other protected statuses.

We also strive to integrate people with disabilities into our workforce by removing barriers and meeting accessibility needs.