Lease-Up Leasing Professional - Multifamily

Hines; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join an innovative firm as a Leasing Professional in the multifamily sector, where your role will be pivotal in enhancing resident satisfaction and achieving occupancy goals. This position involves conducting property tours, processing lease documentation, and developing marketing plans to attract potential residents. With a commitment to excellence and a focus on people, this role offers a unique opportunity to grow within a leading global real estate investment manager. Embrace a career where your contributions matter, and enjoy a supportive environment that prioritizes your development and well-being.

Benefits

Comprehensive training

Competitive compensation

Robust benefits

Generous vacation packages

Qualifications

• High school diploma or equivalent required.
• Prior customer service or sales experience preferred.

Responsibilities

• Conduct property tours and process lease documentation.
• Develop marketing plans and ensure resident satisfaction.

Skills

Customer Service

Sales Experience

Communication Skills

Flexibility

Education

High School Diploma

Tools

Microsoft Office

Entrata

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Leasing Professional - Multifamily with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:

• Conduct property tours to future residents and visitors.
• Process documentation such as credit screening, criminal background checks, lease and move-in packages, and lease signing.
• Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move-in.
• Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market.
• Use and create promotional items and technology to communicate with potential prospects and generate revenue.
• Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising, and sales activities, as well as ensuring the apartments are available for occupancy.
• Assist with the lease renewal program and the communication process.
• Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew.

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution.
• Prior experience in customer service or sales experience preferred.
• Basic or intermediate knowledge of Microsoft Office.
• Entrata experience preferred.
• Work indoors approximately 95% of the time and outdoors approximately 5% of the time.
• Use olfactory, auditory, and visual senses to inspect buildings and detect emergency alarms.
• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
• Ability to lift up to 25lbs.
• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.
• Transfer properties and work overtime as business needs deem appropriate.
• Ability to work a flexible schedule including weekends and holidays.

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics, and life science projects – all designed to enhance value, connection, and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits, and generous vacation packages. By centering our focus on the growth and well-being of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.