Learning & Talent Experience Coordinator

Gore Mutual Insurance; Cambridge; Hybrid; CAD 60,000 - 85,000; Full time

Job summary

Gore Mutual Insurance seeks a Learning & Talent Experience Coordinator to enhance employee development through innovative training programs. You'll collaborate with teams, design curricula, and facilitate learning initiatives, reporting to the Director of Talent. This role requires a degree in Business or Psychology and experience in L&D, promising a dynamic corporate environment.

Benefits

Flexible working hours

Professional development opportunities

Qualifications

• 1-3 years of experience in designing and delivering L&D programs.
• Experience in Talent Management and Project Management is preferred.
• Detail-oriented with strong project management skills.

Responsibilities

• Design and implement learning initiatives to enhance employee skills.
• Manage ongoing Core Learning requirements for new joiners.
• Collaborate with internal stakeholders to ensure timelines are achieved.

Skills

Communication

Project Management

Analytical Problem Solving

Education

Undergraduate degree in Business Administration or Psychology

Certified Training and Development Professional (CTDP)

Tools

Absorb

Articulate 360

Job description

Learning & Talent Experience Coordinator

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

The Learning & Talent Coordinator works collaboratively with the Talent team, People Experience, leaders and employees across the organization to support the talent and learning initiatives at Gore Mutual. Will act as the main point of contact for L&D, supporting the design, build and scheduling of training initiatives.Take leadership of the planning and execution of learning projects. Be responsible for maintenance of the GoreU and Articulate 360 programs. Will be part of the learning and development strategy execution, and support the planning and execution of talent management and organizational effectiveness projects, programs and processes as required. This role reports to the Director, Talent, Organizational Effectiveness & Learning.

What will you do?

Learning & Development Programs

• Learning & Development Programs: Design, implement, monitor and deliver learning initiatives and training programs that enhance employee skills and knowledge.
• Conduct training needs analysis for designing learning experiences and building effective learning solutions
• Support the development and implementation of learning initiatives and programs, partnering with the L&D team, business and collaborating with key stakeholders
• Build relationships with business SMEs to execute on technical learning deliverables
• Manage the on-going Core Learning requirements for new joiners, ensuring compliance and alignment to roles
• Act as the enterprise representative for the Insurance Institute training enrollment, course completion and reimbursement process

Learning & Development processes, procedures and analytics

• Collaborate with L&D team to develop standards and style guide for learning and development
• Develop and implement best practices, guidelines and other tools to standardize in-house learning courses
• Gather feedback, evaluate and report on learning program performance to recommend improvements
• Identify and implement process improvements to automate where possible and create efficiencies
• Manage learning inquiries from the business on day-to-day processes
• On-going reports, tracking and monitoring of core learning progress and compliance

Delivery and continuous improvement of one or more talent management and organizational effectiveness programs and processes including project management, engagement, measurement and continuous improvement

• Collaborate with team and internal stakeholders to build learning plans and ensure timelines are achieved
• Support talent and learning priorities including leadership development programs, engagement, talent development (hi-potentials), workforce planning and employee development
• Design, develop and monitor the Talent and Learning Internal SharePoint site
• Work with communications team on Talent and Learning calendar as aligned to annual cycle
• Support the design and creation of executive summary presentations, training and learning programs as required

Collaborate with the Talent and learning team, senior leaders and other stakeholders to drive leadership capability, outcomes and behaviours; leverage this information to contribute to implementation of leadership and employee development strategies

• Support leadership and employee development through research, partnership, building, designing, curation and delivery of customized learning solutions, leveraging best-in-class leadership development methodologies and tools

Conduct and leverage analytics, expertise and ongoing research on leading practices and trends to deliver data-driven insights that advance the talent and learning agenda

• Work with PX Operations team to develop key talent and learning insights and dashboard for People Experience insights meetings and organizational progress reports
• Support the design of leader dashboards that measure impact of key initiatives including engagement, retention, compliance, performance management, succession planning…etc
• Monitor talent and learning metrics to identify trends, gaps and areas of improvement and to provide data-driven insights and recommendations to the organization.

What will you need to succeed?

• Undergraduate degree in Business Administration or BSc in Psychology,HR degree , Organization Behaviour, or related fields. Certified Training and Development Professional (CTDP) preferred.
• 1-3 years of experience in Design L&D programs in a corporate setting
• 1-3 years of experience Delivering on L&D programs in a corporate setting
• Experience in Talent Management and Project Management is preferred
• Experience developing and designinglearning solutions related to leadership and employee development
• Experience with Absorb and/or Articulate 360 is preferred
• Excellent communication (written and oral) ,with an ability to take concepts and express them concisely and effectively for all levels across the organization
• Demonstrated ability to build relationships with key stakeholders
• Detail-oriented with strong project management skills
• Creative thinker willing to take chances and explore new ways of working
• Comfortable with change and ambiguity
• Thrive in a fast-paced, project-based environment
• Analytical approach to problem solving
• Takes initiative, responsibility and pro-actively seeks opportunities to add value
• Brings new insights and connections to work by actively engaging in ongoing learning and improving skills and knowledge

#LI-Hybrid

#Ind-HP

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.

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