Learning Program Coordinator

The Canada Life Assurance Company; Canada; Hybrid; CAD 54,000 - 80,000; Full time

Benefits offered by this job

Career development

Education reimbursement

Health & wellness

Mental health benefit

Volunteer day

Pension plan

Employee recognition

ERGs & mentorship

Job summary

Canada Life is seeking a Learning Program Coordinator to develop learning and performance experiences for employees and leaders across Canada. You will coordinate workshops, manage the LMS, and support onboarding in a hybrid setting.

You will partner with L&D teams, respond to inquiries, curate learning solutions, and ensure high-quality programs. The role offers full-time or part-time permanent status with three days per week in-office.

Qualifications

• Passion for learning and performance.
• Excellent verbal and written communication skills.
• Tech-savvy and eager to learn new systems and platforms.
• Strong attention to detail.
• Excellent problem-solving and conflict resolution skills.
• Experience working on and tracking of multiple projects simultaneously.
• Industry learning or HR certification completion or in progress an asset.
• Post-secondary education an asset.
• Experience working with SAP an asset.
• Bilingualism is an asset (French + English) and required for Quebec.

Responsibilities

• Produce internal workshops and assist with planning and logistics of facilitator-led sessions (virtually).
• Monitor Learning & Development mailbox and assist employees and leaders with questions about programs.
• Curate learning solutions and help employees, leaders and teams invest in their growth.
• Support administration and maintenance of Success Factors Learning platform (testing enhancements, creating programs, curricula, assigning content).
• Collaborate with business partners and L&D teams to assess and architect learning program administration, coordination and reporting needs.
• Support administration and maintenance of Canada Life onboarding for new hires.
• Coordinate and execute sustainment emails for CL training workshops from the L&D mailbox.
• Work with facilitators and L&D to monitor, modify and improve LMS content.
• Ad hoc support to HR Organizational Effectiveness, Talent and Culture.

Skills

Passion for learning

Communication skills

Tech savvy

Attention to detail

Problem-solving

Multi-project management

HR certification

Postsecondary education asset

SAP experience

Bilingual EN/FR asset

Education

Post-secondary education asset

HR certification in progress

Tools

SuccessFactors LMS

HRIS

Learning management systems

Job description

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Our award-winning HR Learning & Development team is looking for a Learning Program Coordinator.

As a Learning Program Coordinator, you’ll help create exceptional learning and performance experiences for all Canada life employees and leaders. Every day can look a little different as you perform a range of tasks to support the HR Learning & Development team with learning coordination, workshop production, answering general inquires, and completing learning and performance system administration.

What you will do

• Produce internal workshops and assist with planning and logistics of facilitator-led sessions (virtually)
• Monitor Learning & Development Mailbox – assist employees and people leaders with general questions regarding our learning and performance programs and experiences
• Curate learning solutions and help employees, leaders and teams invest in their own growth and development
• Support administration and maintenance of Success Factors Learning platform (includes ongoing testing for new enhancements, creating programs and curricula, assigning content, etc)
• Collaborate with business partner and business Learning & Development teams to assess and architect learning program administration, coordination and reporting needs
• Support administration and maintenance of Canada Life Onboarding for new hires
• Coordinate and execute sending sustainment e-mails for CL training workshops from the L&D mailbox
• Work with facilitators and the learning and development team to monitor, modify and improve LMS content
• Ad hoc support to HR Organizational Effectiveness, Talent and Culture team

What you will bring

• Passion for learning and performance
• Excellent verbal and written communication skills
• Techy savvy and eager to learn new systems and platforms
• Strong attention to detail
• Excellent problem-solving and conflict resolution skills
• Experience working on and tracking of multiple projects simultaneously
• Industry learning or HR certification completion or in progress an asset
• Post-secondary education an asset
• Experience working with SAP an asset
• As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs

Given the size and scope of our organization, we have the flexibility for this position to be located across Canada. This role follows a hybrid work model, with an in-office presence required three days per week at the designated office location.

The base salary for this position is between $53,500 - $80,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted

Location: Canada, ON, CA