Learning & Organizational Development Specialist (contract up to 18 months)

Position Overview

Do you get energy from engaging learners? Do you enjoy figuring out what employees need at the individual, team, and organization level? Come join our team!

Promote and support a corporate learning culture and organizational effectiveness, development, and change initiatives. Conduct and evaluate learning and organizational development needs assessments to identify current trends and future requirements. Be knowledgeable in corporate core competencies and integrate competency models within learning and development opportunities. Design and deliver corporate training and development curriculum. Evaluate training opportunities, programs, and initiatives using evaluation and assessment methodologies. Provide counselling, mentoring, and coaching services to staff and management, and facilitate internal programs. Develop and implement leadership and management development including effective employee performance management and organizational effectiveness initiatives.

If you are passionate about employee development and are seeking your next opportunity to impact leaders, teams, and employees across an organization, we want to speak with you! We're looking for someone well-rounded in assessing, designing, developing, delivering, and evaluating awesome, wow-ing learner experiences for The City of Vaughan. Still thinking about it? Consider if you love to communicate, if you obsess about service excellence, and if you do this with a smile on your face. Yes? Are you ready to join us?

At employee request, this position is eligible to take part in our hybrid work model as outlined in the City's Alternative Work Arrangement Policy.

Qualifications and Experience

1. Successful completion of a university degree, a certificate/diploma in adult education or suitable equivalent including relevant learning content designations (e.g., CTDP, certified facilitator in branded content programs).
2. Minimum five (5) years' experience in adult learning, needs analysis, program design, facilitation, coaching, and evaluation. Experience in a unionized public sector environment is an asset.
3. Thorough knowledge of relevant Ontario employment legislation and current employment principles and practices.
4. Knowledge and skills to provide career counseling, mentoring, and coaching to staff.
5. Knowledge of, and demonstrated ability to, apply adult learning principles and practices, instructional design, needs analysis, delivery, measurement, and evaluative methods.
6. Knowledge of, and demonstrated ability to, use learning mediums (e.g., integrated multimedia, online learning technologies, eLearning tools, video conferencing, and in-house classroom design).
7. Demonstrated critical thinking with the ability to perform proactively and strategically.
8. Ability to exercise sound judgment, resolve problems and complex situations and conflicts.
9. Ability to foster collaborative working relationships and build credibility within diverse work groups.
10. Ability to use tact and diplomacy within a political environment.
11. Strong project management skills.
12. Understanding of management theory and practice to advise and assist management staff.
13. Excellent facilitation, presentation, communication, research, and writing skills.
14. Computer literacy in MS Office365 platforms; familiarity with eLearning authoring tools, learning management systems, and web-based evaluation tools.
15. Ability to travel to off-site locations.
16. Valid 'G' driver's license in good standing with access to a reliable vehicle.
17. Flexible to work outside normal business hours.