Learning Leader - Consulting, Associate Director

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 124,000 - 207,000; Full time

Job summary

A leading global professional services firm located in Toronto is seeking a Learning Leader to set the learning strategy for its Canadian Consulting practice. The ideal candidate will manage stakeholder expectations, deliver high-quality learning initiatives, and innovate learning methodologies. This full-time role offers significant opportunities for professional growth and a comprehensive benefits package.

Benefits

Comprehensive medical and dental coverage

Robust Employee Assistance Program

Generous time off policies

Qualifications

• 7+ years of progressive work experience in Learning.
• Ability to manage stakeholder expectations and build consensus.
• Proven track record leading teams and executing priorities on time and on budget.

Responsibilities

• Define learning needs with consulting leadership.
• Deliver high quality L&D initiatives.
• Drive innovation within learning methodologies.

Skills

Strong business acumen

Interpersonal and communication skills

Project management

Relationship management

Innovation in learning methodologies

Education

Bachelor’s or master’s degree in a relevant field

Tools

Excel

PowerPoint

Job description

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Location: Toronto

Other locations: Anywhere in Country

Date: Aug 12, 2025

Requisition ID: 1635150

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The opportunity

The Consulting Service Line has experienced significant growth, driven by strategic investments in technology, AI, managed services, alliances, innovation, and sustainability. This expansion has positioned EY as a leader in delivering transformative client engagements and innovative solutions across various industries. In this role, the Learning Leader (LL) is responsible for setting the learning strategy for the Canadian Consulting practice, while overseeing the deployment of learning that includes both integrating new practitioners into the business and upskilling existing practitioners. The role reports to Canada’s L&D Business Partner and Canada’s Chief Learning and Development Officer (CLO), and strategically aligns with the Consulting Managing Partner, sub-service line and competency leaders, Talent Team, as well as with the Global and Americas L&D groups.

The Consulting LL is responsible for leading a team in the development and delivery of learning programs, while ensuring the overall needs of the business and people are met in the most effective manner. The LL regularly engages with leaders, practitioners, other Talent functions, and subject matter resources across geographies to ensure business alignment and deployment preparedness. The ability to build and nurture relationships is essential to the success of this role. The LL plays a key role in driving innovation in learning methodologies, incorporating the latest trends and technologies to enhance the learning experience. This position promotes a continuous learning culture and is accountable for ensuring a consistent, high-quality learning experience in conjunction with the career development framework at EY.

This opportunity is a full-time position and occasionally requires early morning or evening commitments.

Your key responsibilities

• Teaming with the business
• Connect with the Consulting leadership team, sub-service line and competency leaders, and Talent leaders to define learning needs and priorities
• Work with the Consulting practice to deliver high quality L&D initiatives to enhance employee skills and career growth
• Execute on and communicate learning plans, budget, and strategy in an agile manner
• Collaborate with Consulting learning at the Global and Americas levels on strategy, learning deliverables, methods, approaches, instructor management, processes, tools, and sharing of ideas and best practices
• Collaborate with the wider Canadian learning team to find efficient, effective modes of developing world-class learning and development opportunities and processes
• Stay up to date on the latest trends and best practices within L&D and drive innovation within the team
• Set the strategic priorities for Consulting learning and work with the team to ensure delivery of learning, with a particular knowledge of innovative training in matrix organizations
• Translate the needs of the business into learning and development solutions
• Lead Consulting learning budgeting in collaboration with the L&D team and the Consulting operations team
• Make key decisions and suggestions based on a solid understanding of firm and business objectives
• May oversee another Service Line Learning team and advise on learning projects across the firm as needed

Skills and attributes for success

• Strong business acumen and an understanding of the Consulting service line and its strategies and priorities, and how they translate into learning and development needs
• Ability to manage stakeholder expectations and build consensus
• Strong relationship management, interpersonal and communication skills, including the ability to manage and influence key decision makers
• Ability to develop and leverage strong internal and external networks
• Creative, innovative and strategic thinker
• Excellent organizational, project and time management skills with the ability to prioritize multiple issues and tasks
• Strong attention to detail
• Proven track record leading teams and executing priorities on time and on budget
• Ability to work in a multicultural and diverse environment and flex style as appropriate (with sensitivity to cultural differences)
• Ability to handle sensitive information in a confidential manner

What we look for

• 7+ years of progressive work experience in Learning
• A bachelor’s or masters degree in Human Resources, Organizational Development, Instructional Design, Adult Learning, or a related field is an asset
• Excellent communication skills (verbal and written)
• Flexibility to work additional hours, accustomed to work in consulting or comparable high demand environments
• Strong background in learning and development, certification in learning programs and tools is preferred
• A demonstrated genuine curiosity and a proven track record of staying current with rapidly evolving fields such as AI
• Demonstrated ability and confidence working with technology and learning new software
• Advanced capabilities in Excel and PowerPoint

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

The salary range for this job in British Columbia is $124,100 to $206,900. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

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