Learning Experience Specialist, Talent Management

University of Calgary; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking institution as a Learning Experience Specialist, where you will design and deliver innovative training programs that cater to diverse audiences. This dynamic role involves collaborating with subject matter experts and stakeholders to create effective learning solutions that enhance employee engagement and productivity. You will leverage your expertise in instructional design and eLearning to bridge knowledge gaps and foster an environment of growth. If you're passionate about making a difference through education and training, this is the perfect opportunity to contribute to a vibrant academic community committed to excellence.

Qualifications

• 5+ years of experience in a similar role within a human resources team.
• Certification in Training, Adult Learning, or Instructional Design is preferred.

Responsibilities

• Design, develop, and evaluate training and learning programs.
• Collaborate with experts to create impactful learning solutions.

Skills

Instructional Design

eLearning

Project Management

Adult Learning Principles

Analytical Skills

Problem-Solving

Collaboration

Gamification Techniques

Communication Skills

Education

Professional Designation/Diploma in Human Resources

Related Degree

Tools

Microsoft Office

Articulate

Yuja

Learning Management Systems

Graphic Design Software

Job description

Description

Talent Management within People and Culture is currently seeking a Full-time Regular Learning Experience Specialist.

Reporting to the Associate Director of Talent Management, this dynamic role challenges you to design and deliver innovative, inclusive, and impactful learning programs that cater to diverse audiences and varied learning styles. As a Learning Experience Specialist, you will operate at an intermediate level to design, coordinate, and evaluate training across multiple modalities, requiring a deep understanding of instructional design, eLearning, and training methodologies.

In this position, you will collaborate with a wide array of subject matter experts, colleagues, and stakeholders to craft sophisticated learning solutions. Working independently, you will take the lead in developing and implementing training resources that deliver tangible results.

This role is multifaceted, fast-paced, and highly rewarding, directly influencing the growth and success of employees. By creating and delivering leadership and employee training from a People and Culture perspective, you will bridge knowledge and skill gaps, enhance engagement, and drive productivity. Your work will significantly increase the accessibility and reach of learning resources, fostering an environment of growth and development.

Summary of Key Responsibilities (job functions include but are not limited to):

• Collaborate with a wide array of subject matter experts, colleagues, and stakeholders to craft sophisticated learning solutions.
• Work independently to lead the development and implementation of training resources that deliver measurable impact.
• Develop and deliver effective learning solutions by working collaboratively with subject matter experts, project working teams, colleagues, and other stakeholders.
• Design, develop, coordinate, implement, and evaluate training and learning programs.
• Assess content to ensure it aligns with the modality of learning and meets learners' needs.

Qualifications / Requirements:

• A professional designation/diploma in Human Resources, or a related degree.
• Five years of experience in a similar role within a human resources team.
• Certification in Training, Adult Learning, Web-based Training/eLearning, Content Creation, or Instructional Design is preferred.
• Experience-based understanding of employee life-cycle processes.
• Excellent ability in Microsoft Office, Articulate, Yuja, and other eLearning applications.
• Configuration experience with Learning Management Systems.
• Strong knowledge of graphic design, video editing, and user experience (UX) principles.
• Proficiency in writing effective copy, instructional text, audio scripts, and video scripts.
• Strong understanding of adult learning principles.
• Leverages rapid, agile development techniques and processes to create learning for a rapidly changing environment.
• Excellent project management and consultancy skills with the ability to lead diverse groups to success.
• Up-to-date knowledge of emerging trends, technologies, and best practices in instructional design and e-learning.
• Proven experience in designing interactive and innovative learning experiences that engage learners.
• Ability to incorporate gamification, simulations, and other engaging techniques to enhance knowledge retention.
• Excellent verbal, written, and presentation skills.
• Strong analytical and problem-solving skills.
• Demonstrated ability to work effectively with diverse stakeholders and build collaborative relationships to gather insights and feedback.
• Proven ability to create accessible and inclusive learning experiences for diverse audiences.
• Familiarity with ERP systems, preferably PeopleSoft.
• Strong network of instructional design professionals.
• Demonstrated expertise in training facilitation will be considered an asset.

Application Deadline: February 10, 2025

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is classified in the Professional Career Band, Level 3 of the Management and Professional Staff Career Framework.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, and is inclusive of Indigenous perspectives in all that we do.