Learning Experience Designer (Hybrid)

Workplace Safety and Insurance Board (WSIB); Greater Sudbury; On-site; CAD 94,000 - 110,000; Full time

Job summary

An established industry player is seeking a Learning Experience Design Expert to create engaging and effective learning solutions. This role involves collaborating with clients and stakeholders to enhance continuous learning through innovative design thinking and adult learning principles. You will have the opportunity to work with diverse media and technologies to develop impactful learning experiences, ensuring accessibility and inclusivity. Join a forward-thinking organization that values professional growth and offers competitive compensation, along with health and dental benefits, as you contribute to meaningful learning initiatives.

Benefits

Health and Dental Plan

Flexible Work Environment

Professional Development Opportunities

Qualifications

• 5+ years of experience in instructional design and learning development.
• University degree in education or related fields required.

Responsibilities

• Design and develop learner-centric learning experiences.
• Advise on learning modalities and assess performance.

Skills

Instructional Design

Learning Experience Design

Design Thinking

Performance Improvement

Technical Writing

Client Relationship Management

Education

Undergraduate Degree in Education

Diploma in eLearning Development

Tools

Articulate 360

Adobe Creative Suite

Camtasia

Microsoft 365

Job description

About The Workplace Safety And Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage, and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At The WSIB, You’ll Have The Opportunity To

• Explore many career paths and follow your passion
• Continuously learn and grow professionally
• Be recognized for the great work you do
• Participate in programs that support your health and wellbeing

You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan.

This is a subsequent vacancy as defined under Article 5.07 of the Collective Agreement. Only applications from those who did not previously apply to the original JO#18011 closing date March 4, 2025 will be considered.

This is a temporary assignment, open to all offices, up to 6 months.

Salary Grade: 213 From: $94,583.02

Job Summary

As a learning experience design and development expert, collaborate with clients, stakeholders, and colleagues to plan, design, and develop learner-centric learning experiences that enable continuous learning. This role is responsible for using design thinking and incorporating elements of education, experiences, exposure, and the environment along with up-to-date adult learning principles to create learning solutions that increase learner engagement, enhance retention, develop capabilities, improve time to proficiency, and aid knowledge transfer to help achieve business outcomes.

Major Duties And Responsibilities

• Provide workplace learning performance advice and expertise in scoping, planning, and creating learning strategies that balance client goals, business needs, and technology considerations by:
  1. Establishing and maintaining relationships with clients, business partners, and subject matter experts across the organization and/or external vendors, articulating technical concepts in plain language
  2. Advising on the selection of appropriate learning modalities, media, methods, and delivery channels to deliver learning and assess performance
  3. Staying current in instructional design, learning technologies, workplace learning, and performance improvement trends, research, and best practices
  4. Providing advice, direction, and leadership on learning best practices, experience design, and technical writing
  5. Contributing to standards, style guides, templates, and project planning processes
  6. Leading the execution of deliverables, tracking, and reporting
• Apply a design thinking approach to perform learning needs analysis and technology needs assessments by:
  1. Conducting client meetings, focus groups, interviews, surveys, observations, etc., to understand performance gaps and create empathy maps, learner personas, and experience maps
  2. Writing performance-based learning objectives to close performance gaps
  3. Collaborating with subject matter experts to develop effective learning products
  4. Organizing and updating learning content, assessing, and customizing learning resources
• Design and develop performance-based, cohesive end-to-end learning experiences for moments that matter in training and work flow, including writing experience design documents and evaluation plans.
• Design and develop learning products using various media, modalities, and methods, including virtual and in-person training, social networks, self-paced eLearning, podcasts, videos, simulations, and mobile applications, leveraging authoring tools like Articulate 360, Adobe Creative Suite, Camtasia, and Microsoft 365.
• Create, acquire, or select appropriate visual and audio elements to support learning content and ensure quality standards.
• Evaluate learning products by designing measurement and evaluation plans, analyzing results, and making recommendations for revisions.
• Support the implementation of learning solutions through training, planning, publishing content, and assisting facilitators and learners.
• Maintain and update learning programs to ensure content is current and effective, collaborating with managers and subject matter experts.
• Champion inclusive design by ensuring accessibility and performing user experience testing with assistive technologies, adhering to AODA and web accessibility standards.
• Act as a change agent by supporting staff in accepting organizational or legislative changes through high-quality learning design.
• Perform other related duties as required.

Job Requirements

Education

• University completion at undergraduate level with specialization in education, adult education, instructional design, or related fields, or a diploma/certificate in workplace learning, eLearning development, graphic design, or user experience design.

Experience

• Five years of experience in instructional design, learning experience design, learning development, or related areas.

Our commitment to equity, diversity and inclusion

We respect and value diversity, creating an environment where employees can be themselves and their differences are celebrated. We invite all interested individuals to apply and provide accommodations upon request.

Disclosing conflicts of interest

Applicants must disclose any circumstances that could result in a conflict of interest, including political activity, outside employment, or personal relationships with employees or stakeholders. For questions, contact [e-mail].

Privacy information

We collect personal information under the authority of the Workplace Safety and Insurance Act, 1997, for recruitment purposes. Questions about data use should be directed to [e-mail].

Prospective candidates must undergo a criminal records check before or after employment.

Application process

Please submit your application by the closing date.