Learning Experience Designer

Scotiabank; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Instructional Designer to contribute to Canadian Fraud Management. This role focuses on developing engaging learning content and ensuring compliance with training standards. You'll have the opportunity to lead strategic projects that impact business growth while working in a collaborative and inclusive environment. With a hybrid working model, you can achieve a healthy work/life balance while being part of a team dedicated to delivering exceptional service to clients. If you're ready to make a difference and evolve in your career, this opportunity is for you.

Benefits

Hybrid working environment

Team collaboration opportunities

Inclusive workplace

Potential for career growth

Qualifications

• 2+ years experience in learning design in a corporate environment.
• Expert knowledge of training and development standards and methodology.

Responsibilities

• Accountable for executing change requests for updated training content.
• Develops and advises the overall framework and design of courses.

Skills

Learning Design

Training and Development Standards

Organizational Skills

Communication Skills

Results Oriented

Job description

Requisition ID: 224104

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

Contributes to the overall success of Canadian Fraud Management ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team's business strategies and objectives. Ensure all activities conducted are compliant with governing regulations, audit protocols, internal policies, and procedures. The Instructional Designer is responsible for developing learning content based on established learning frameworks.

Is this role right for you? In this role you will:

• Accountable for executing change requests for updated and new training content (including, but not limited to version accuracy, request requirements, document review for formatting and language standards, etc.).
• Develops or advises the overall framework, design, strategy of courses, ensuring alignment with learning needs and service level agreements.
• Creates mock-ups, scripts, of storyboard to support development of digital learning content
• Champions usability and accessibility of learning material by utilizing technical digital knowledge to develop accessible digital learning content.
• Maintains learning programs to ensure up-to-date learning content, friendly usability, troubleshooting technical issues, etc.
• Provides end-user support and resolves low risk inquiries and concerns.
  
  

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 2+ years experience in learning design in a corporate environment
• Expert of knowledge of training and development standards and methodology
• Strong design, organization and planning skills
• Strong written and verbal communication skills
• Results oriented and able to effectively execute in a fast-paced environment
  
  

What’s in it for you?

• Lead strategic projects with a significant impact on business line growth.
• A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
• Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
• Potential to further evolve the function and take on more responsibility based on emerging risks.
• Hybrid working environment allowing for work/life balance
  
  

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.