Learning Enablement Consultant

Finance Professionals Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Downtown Toronto is seeking a Learning Enablement Consultant. This role involves promoting learning opportunities, producing virtual training sessions, and working on multiple projects. Candidates should have experience in learning design and strong communication skills. A Bachelor’s degree in Education or HR is required. Join a company committed to inclusivity and development.

Qualifications

• Experience in learning design, program delivery, evaluation, e-learning, and facilitation.
• Strong verbal and written communication skills.
• Ability to work on multiple projects simultaneously.
• Adapt quickly to new tools and responsibilities.
• Experience with virtual training tools such as Webex and Slido.

Responsibilities

• Respond to employee inquiries in the central Learning mailbox.
• Produce virtual training sessions for global employees.
• Attend team and partner meetings.
• Facilitate smaller training initiatives.
• Collect and upload attendance records.

Skills

Learning design

Program delivery

E-learning

Facilitation

Communication skills

Time management

Virtual training tools

Reporting tools

Education

Bachelor’s Degree or Certificate in Education or HR

Tools

Webex

Slido

Excel

Tableau

Job description

Overview

Our client a leading financial institution inDowntown Toronto, is looking for a Learning Enablement Consultant to promote and communicate learning opportunities across the bank CAE Group’s global network. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role

An individual will be working on a series of different projects and initiatives simultaneously.

A typical ‘day-in-the-life’ may include:

• Responding to employee inquires in the central Learning mailbox (information requests, membership requests, learning credit requests, requests for recording)
• Virtually producing a virtual training session for 200 global employees (includes creating the Webex link, coordinating with presenters, conducting a technical check, handling technical questions during the session, launching the Slido polling questions, ending the session, extracting attendance details).
• Attending various team meetings and partner meetings to stay up to date on strategic priorities, manage inquires, solve relevant issues related to Learning & Development, etc.).
• Co-lead/host/facilitate smaller training initiatives with support from other teams.
• Send out invitations to upcoming training events to the correct audiences using Outlook.
• Collecting, reviewing and uploading attendance records from previous training sessions to our centralized Learning dashboard on Tableau.
• Support the delivery of learning content, learning experiences, and development programs to support the growth of our talent.
• Collaborate with global and regional colleagues to coordinate and manage learning sessions.
• Monitor participant progress and instructional program effectiveness, establishing and maintaining a learning environment to promote learner engagement and participation actively and freely.
• Collaborate with subject matter experts to produce and deliver live virtual training sessions leveraging bank’s virtual training tools (e.g., Webex, Slido) and best practices.
• Produce monthly training reports and ensure timely updates of organizational training records within a Learning Management System (LMS).
• Deliver training on tools and initiatives that will support people managers and employees.
• Promote and communicate learning opportunities across the bank CAE Group’s global network.

Must-Have Skills

• Experience in learning design, program delivery, evaluation, e-learning, and facilitation.
• Strong verbal and written communication skills.
• Ability to work on multiple projects simultaneously and proven time management skills.
• Ability to quickly adapt to new processes, tools, and responsibilities with minimal supervision.
• Experience with virtual training tools such as Webex and Slido (or similar platforms).
• Experience with reporting tools, such as Excel or Tableau.

Nice-To-Have Skills

• Strong knowledge of adult learning principles and training methodologies.
• Ability to effectively interact and build relationships with cross-functional stakeholders.
• 3+ years of experience in a related field.
• Working knowledge or experience in financial services.

Soft Skills Required

• Strong verbal and written communication skills.
• Ability to work on multiple projects simultaneously and proven time management skills.
• Ability to quickly adapt to new processes, tools, and responsibilities with minimal supervision.
• Ability to effectively interact and build relationships with cross-functional stakeholders.

Education

• Bachelor’s Degree or Certificate in one or more of the following: Education/Professional Education and Training; HR/Human Resource Development; Organizational Development.

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.