Learning & Development Coordinator

Sienna Senior Living; Markham; On-site; CAD 49,000 - 61,000; Full time

Benefits offered by this job

Competitive pay

Vacation benefits

Health & dental benefits

RRSP match

SOAR program

Employee share plan

Learning & growth

Diversity culture

Job summary

Sienna Senior Living in Markham, Ontario, is seeking a Learning & Development Coordinator to support training programs across the organization. You will partner with the L&D team to handle operational, logistical and administrative tasks, ensuring an exceptional learning experience for all team members.

Responsibilities include scheduling sessions, coordinating venues (virtual and in-person), preparing materials, uploading content to the LMS, generating reports, keeping learner records accurate

Qualifications

• Post-secondary degree/diploma in Instructional Design, Education or related field.
• Adult Learning Certificate desirable.
• 2 years’ experience in instructional design, training and/or Learning & Development support.
• Experience in health care or other highly regulated fields considered an asset.
• Familiar with Microsoft Office (Word, Outlook, Excel, PowerPoint, SharePoint).
• Event coordination experience considered an asset.

Responsibilities

• Coordinate scheduling of virtual and in-person training sessions.
• Manage communication with participants, facilitators and internal partners.
• Support logistical preparation for workshops and development programs.
• Prepare and distribute training aids, participant guides and job aids.
• Upload courses, training plans and learning materials to the LMS.
• Generate and distribute LMS reports and maintain learner records.

Skills

Instructional design

Training support

Learning & development

Microsoft Office

Event coordination

Education

Post-secondary degree in Instructional Design or Education

Adult Learning Certificate (desirable)

Tools

LMS

Job description

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!
What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive compensation and vacation package
• Employer Paid Health & Dental Benefits
• RRSP with Company Match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with Company Match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You’ll Be Doing

Reporting to the Manager, Learning & Development, the Learning & Development Coordinator supports in the smooth delivery of learning programs across the organization. This role partners with the Learning & Development team to provide operational, logistical, and administrative support, ensuring an exceptional learning experience for all team members. The Learning & Development Coordinator partners to coordinate training events, prepare learning materials, execute training logistics, and maintain accurate records and reporting within the organization’s Learning Management System (LMS).

How You’ll Succeed

• Coordinate the scheduling of both virtual and in-person training sessions, including room bookings, meeting setup, invitations, email communication, training aids printed, and attendance tracking.
• Manage communication with participants, facilitators, and internal partners to ensure seamless delivery of learning events.
• Support stakeholders with logistical preparation for workshops, training sessions and development programs.
• Prepare, print, assemble, and distribute training aids, participant guides, job aids, and other learning materials.
• Support the Learning and Development team by formatting, proofreading, and organizing training content as required.
• Maintain inventory of training supplies and ensure materials are ready in advance of training sessions.
• Upload courses, training plans, and learning materials to the LMS.
• Generate, consolidate, and distribute LMS reports, tracking key metrics such as completions and participation.
• Maintain accurate learner records and support troubleshooting user issues within the LMS.
• Provide support in reporting and troubleshooting in the system as needed.
• Support the coordination of learning program evaluations, including collecting feedback and summarizing results.
• Assist in the monitoring of learning program timelines and follow-up tasks.
• Help ensure content stays current by flagging updates needed to training materials or LMS items, and tracking changes made.
• Contribute to departmental initiatives, team meetings, and special projects as assigned.
  

Who You Are

• Post-secondary degree/diploma in Instructional Design, Education or a related field
• Completion of Adult Learning Certificate is desirable.
• 2 years’ experience in instructional design, training and/or Learning & Development support.
• Experience in health care or other highly regulated fields considered an asset.
• Critical-thinking, problem-solving, and analytical skills desirable.
• Ability to operate in a fast-paced environment with changing priorities, while working independently on multiple projects at the same time.
• Eagerness to explore and learn new technologies that advance learning and development programming.
• Familiarity with training tools, and experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, SharePoint, etc.).
• Experience in event coordination and/or comfort with facilitating training considered an asset.

What You Need To Know

• The salary range for this position is: $49,117 - $61,386.50
• This is an on-site position at our Shared Support office in Markham
• Any offer of employment will be conditional upon a criminal background and references check.
• This posting is for an existing position
• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position .

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.